Jason Laflam
Jason Laflam at Handy Toyota

Jason Laflam | Page 5

Service Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

Contact Me
4.7
95 Reviews
4.7

95 Reviews

Write a Review

95 Reviews of Jason Laflam

January 04, 2024

Dealership Rating
Employee Rating

Truck was arrived at Handy Downtown and the service provided was exceptional. Jason went out of his way to provide excellent service. More

by sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Handy Toyota responded

Thank you so much for leaving a review! We are happy to hear that Jason was so helpful!

December 16, 2023

Dealership Rating
Employee Rating

I asked to have my truck returned by 12pm . Kept calling no return call. I finally got a call at 3pm it was ready. I got a long list of problems . They said the muffler was bad. When I brought More

by mat52442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victoria Barbagallo , Frank Marshall, Chad Paquette, Tristan Thomas

Dec 27, 2023

Handy Toyota responded

We are sorry to hear about this experience at our dealership. Feedback like this allows us to improve our service in the future. Communication is key and very important to us. Please give our Customer Relations Manager a call at (802) 582-8183 to see if we can resolve this issue. We appreciate your time and your business.

December 14, 2023

Dealership Rating
Employee Rating

The service took less time than estimated and they were very friendly. The only complaint would be the fact that I could not get in for the undercoating for about 2 months after buying my car and there is More

by vtmomfuller
Service Time
Recommend Dealer
No

Other Employees Tagged: Dennis Gebhardt, Jacob Smith

Dec 27, 2023

Handy Toyota responded

We apologize for the long wait for the undercoating. We understand it isn't ideal to wait. We appreciate your business.

November 28, 2023

Dealership Rating
Employee Rating

I couldn't have asked for a better experience. Jason and Todd are a great team. They were very professional and explained exactly what needed to be done to my car, and performed the work in a ve More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Handy Toyota responded

Thank you so much for the kind review! We are so happy to hear that you had a good experience!

November 27, 2023

Dealership Rating
Employee Rating

Jason LaFlam and the team at the downtown service center were very helpful and were able to get my snow tires installed in a pinch. Thanks! More

by hl2023
Recommend Dealer
Yes
Nov 28, 2023

Handy Toyota responded

Thank you for leaving us a review! It's wonderful to hear that Jason was so helpful!

November 07, 2023

Dealership Rating
Employee Rating

Jean Marie and Dennis were stellar in their service! Thanks for your following up on promises made! More

by jwood570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

Handy Toyota responded

Thank you so much for the review! We are happy to hear that!

November 06, 2023

Dealership Rating
Employee Rating

We use Handy Toyota for all of our fleet vehicles. They are always on time and efficient when it comes to getting our vehicles serviced and back on the road. More

by aaron80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Handy Toyota responded

We are happy to hear that! We are so appreciative of you leaving us a review!

November 04, 2023

Dealership Rating
Employee Rating

Always fast and very friendly. Very helpful people. I always bring my service needs here. Excellent place More

by Sandybarrett44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Handy Toyota responded

Thank you so much for the review!

October 31, 2023

Dealership Rating
Employee Rating

Very friendly helpful and curious Called when car was ready and performed all needed items More

by dsknightes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

October 21, 2023

Dealership Rating
Employee Rating

Victoria was very helpful for my father's service appointment! I appreciate the whole team, Lee & Jamie additionally taking care of him and showing him some new truck options as he is interested in u More

by eburrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Handy Toyota responded

Wow, thank you so much for such a stellar review! We are so delighted to hear that you had such a good experience and that our team was going above and beyond to help! We are grateful that you took the time to let us know!

...
5
...

Dealership Inventory (390 Vehicles)

used 2019 Honda Accord car, priced at $21,494
2019 Honda Accord
used
Lunar Silver Metallic exterior
CVT
Front-wheel Drive
used 2023 Subaru Outback car, priced at $22,299
2023 Subaru Outback
used
Autumn Green Metallic exterior
CVT
All-wheel Drive
used 2024 Toyota Grand Highlander car, priced at $48,491
2024 Toyota Grand Highlander
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
used 2018 Toyota Highlander car, priced at $19,487
2018 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Honda HR-V car, priced at $14,499
2021 Honda HR-V
used
Lunar Silver Metallic exterior
CVT
All-wheel Drive
used 2018 Subaru Crosstrek car, priced at $16,899
2018 Subaru Crosstrek
used
Ice Silver Metallic exterior
CVT
All-wheel Drive