Jarod Thorman

My experience at Tampa day Toyota waiting for my car to be serviced was absolutely superb. Customer service was excellent. Couldn’t ask for anyone better totally appreciate the guys down there. Tampa Bay o be serviced was absolutely superb. Customer service was excellent. Couldn’t ask for anyone better totally appreciate the guys down there. Tampa Bay on the service team pure excellence. More

by VINNYWARME Verified Customer Verified Customer

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I have worked with Jarod Thorman in the past and he is no longer in the service department but he introduced me to Norman and I was taken care of properly with the necessary attention. longer in the service department but he introduced me to Norman and I was taken care of properly with the necessary attention. More

by roths3 Verified Customer Verified Customer

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I'm so sick at heart to know that after going to Toyota of Tampa Bay for 5 consecutive years, I'm still receiving the same lousy service from the mechanics. The mechanics have continuously neglect to check of Tampa Bay for 5 consecutive years, I'm still receiving the same lousy service from the mechanics. The mechanics have continuously neglect to check the work they're supposed to do with the vehicles. From day one, it has always been some bad experience with them simply because they failed to complete or follow-up on the job they worked on. With my last visit on Oct 6th, along with the scheduled oil change, I had request for my windshield wipers to be changed. After inspecting my vehicle when I got it back I discovered one broken wiper installed and the 2nd one was missing from the windshield. I popped the hood only to discover the missing wiper under the hood by the engine. I then walked to show my service rep, how the mechanic installed a broken wiper and the 2nd wiper inside the hood of the car leaving the wiper bar without its wiper. Such practice should be unacceptable and not tolerated by their supervisor. I can only imaging the additional damages that could have been caused and my safety if I'd had driven off without taking initiative to inspect the vehicle before driving out. The ONLY reason why I continue to go to Toyota of Tampa Bay is because of the excellent customer service I get from Norman in service, Jarod and Dillon from the sales. If it were not not because of the quality service of the 3, I would never step foot there or recommend Toyota of Tampa Bay to anyone. More

by maximus11220 Verified Customer Verified Customer

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Austin Venters provides outstanding customer service! He communicates with you your vehicles service progress and clearly answers any questions you may have. I was very impressed with his knowledge as w He communicates with you your vehicles service progress and clearly answers any questions you may have. I was very impressed with his knowledge as well as how friendly and accommodating he is. He is now my go to advisor FOR ALL OF MY SERVICE NEEDS. He is a true asset to Toyota Of Tampa BAY! I must also say how friendly everyone was in the service dept.This last visit to the service dept was the best experience I have ever had at any service dept. at any dealership.We will definitely be back and I will definitely use Austin Venters for all my service needs.I bought my car at this dealership and my salesman Kenneth Acosta was equally friendly and accommodating. This is a fantastic dealership for all of your needs whether you are buying or needing service.I always recommend Toyota of TAMPA BAY to anyone needing sales or service. More

by RICHARDLLOSA Verified Customer Verified Customer

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jarod was amazing, he took time to explain everything detail by detail . Gave me some recommendations. wonderful experience. detail by detail . Gave me some recommendations. wonderful experience. More

by CANDYFLORES0529 Verified Customer Verified Customer

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No complaints all were nice. Excellent customer service. Professional employees, fast service. I will recommend.? Excellent customer service. Professional employees, fast service. I will recommend.? More

by CANDYFLORES0529 Verified Customer Verified Customer

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Jarod has always been a big help whenever I need something done to my vehicle, or even when I purchased my new vehicle. Definitely recommend that whoever comes into the dealership, to ask for him ! something done to my vehicle, or even when I purchased my new vehicle. Definitely recommend that whoever comes into the dealership, to ask for him ! More

by Nicole Willard Verified Customer Verified Customer

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Great and very helpful. Would highly recommend them to friends and family. Fast service and accommodating. Would highly recommend them to friends and family. Fast service and accommodating. More

by noelgomez Verified Customer Verified Customer

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My car buying process was phenomenal. Jarod is the best and I always love purchasing from Toyota of Tampa Bay! Jarod is the best and I always love purchasing from Toyota of Tampa Bay! More

by CHRISSAINTS99 Verified Customer Verified Customer

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Excellent customer service and great communication from my Service Advisor. I will continue servicing my vehicle at Toyota of Tampa Bay my Service Advisor. I will continue servicing my vehicle at Toyota of Tampa Bay More

by FONTESHE_ANTHONY Verified Customer Verified Customer

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