James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA
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James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
281 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

9 yrs, 10 mos

4.6

281 Reviews

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281 Reviews of James Stecker

January 01, 2025

Dealership Rating
Employee Rating

Once again… another perfect visit at Jim Ellis Buick gmc… service advisor is a rock star. Always gives me the best service! More

by Jsc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 23, 2024

Dealership Rating
Employee Rating

James and crew did a great job getting my truck fixed. Great experience as always! More

by Eddie Sun
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

December 19, 2024

Dealership Rating
Employee Rating

The service here is not what it used to be. I made an appointment and still took over 2 hours to get oil changed and tires rotated. That seems a little ridiculous to take extra time anyway. More

by PPGRIFFI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 13, 2024

Dealership Rating
Employee Rating

The sales, finance and service departments are great at Jim Ellis. We buy there and Gr service there. More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan Riley , Nick Gilles, Sales

Dec 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

Dealership Rating
Employee Rating

I like coming to this dealership because the staff is professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazin More

by ChristinaR_H
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

December 10, 2024

Dealership Rating
Employee Rating

Great Service James was great I will continue recommending my friends to Jim Ellis GMC More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan Riley

Dec 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

December 06, 2024

Dealership Rating
Employee Rating

Quick greeting! Had me in and out extremely fast. Love the services video. My first GMC and I’m very happy. My sons both drive GMC trucks and I see why they are so h More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

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Employee Rating

Visit was efficient and professional. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. More

by BUTCH623
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, Nick Rose

Dec 05, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2024

Dealership Rating
Employee Rating

I have only had the best service sent bought this vehicle here and James has been there for me. More

by CEG245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole, Brandon Cannon

Dec 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

November 29, 2024

Dealership Rating
Employee Rating

I’m very satisfied with the customer service I will recommend this dealer to a friends More

by Jose Osorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, David Estrella

Dec 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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