James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA
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James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
285 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

9 yrs, 11 mos

4.6

285 Reviews

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285 Reviews of James Stecker

January 29, 2025

Dealership Rating
Employee Rating

As always, great service from Jim Ellis GMC. Fantastic experience. One of the best service teams in Atlanta. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Melissa Toole

Jan 31, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Dealership Rating
Employee Rating

Ben in sales and James in service have both been a pleasure to work with. More

by cfancher76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 04, 2025

Dealership Rating
Employee Rating

Always great service and attention to detail. Thank you James for always taking good care of our vehicles! More

by JWHITT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Dealership Rating
Employee Rating

James is a very helpful person. I came in to get some work done and he immediately assisted and got me going as usual. He regularly checked on me and made sure I was satisfied. More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan Riley , Nick (Sales)

Jan 06, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Dealership Rating
Employee Rating

Jim Ellis offer outstanding customer service and a seamless car-buying experience. The management team is professional, knowledgeable, and transparent, making the entire process stress-free. The servi More

by M.KHADER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us if you need anything in the future.

January 01, 2025

Dealership Rating
Employee Rating

Once again… another perfect visit at Jim Ellis Buick gmc… service advisor is a rock star. Always gives me the best service! More

by Jsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Dealership Rating
Employee Rating

James and crew did a great job getting my truck fixed. Great experience as always! More

by Eddie Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

December 19, 2024

Dealership Rating
Employee Rating

The service here is not what it used to be. I made an appointment and still took over 2 hours to get oil changed and tires rotated. That seems a little ridiculous to take extra time anyway. More

by PPGRIFFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2024

Dealership Rating
Employee Rating

The sales, finance and service departments are great at Jim Ellis. We buy there and Gr service there. More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan Riley , Nick Gilles, Sales

Dec 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

Dealership Rating
Employee Rating

I like coming to this dealership because the staff is professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazin More

by ChristinaR_H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

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