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James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA
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James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
299 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

10 yrs, 1 mo

4.6

299 Reviews

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299 Reviews of James Stecker

April 08, 2025

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Employee Rating

James is knowledgeable and professional with his service. James understands the situation clearly and able to explain best recommendations. More

by roncpainter
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Recommend Dealer
Yes
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Apr 11, 2025

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

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Employee Rating

Convenient and quick repair. Did not hard sell additional work not needed immediately Will go back. More

by KENNALISON
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Recommend Dealer
Yes
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Apr 08, 2025

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

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Employee Rating

This is the best dealership. Always a great experience when I go there. I will also refer them to friends More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan Riley, Ed Barnes

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Apr 06, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

March 25, 2025

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Employee Rating

Dealing with James I have had a good experience. Doesn't try to sale me on stuff I don't need like other dealerships. I trust him and only like dealing with him whenever I need service for my Yukon. More

by Diane
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Mar 29, 2025

Jim Ellis Buick GMC Mall of GA responded

Diane, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

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Employee Rating

Excellent service repair seems to have fixed the problem thank you we like our Buick More

by Blkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

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Mar 26, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

March 14, 2025

Dealership Rating
Employee Rating

They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim South, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Charles Prayor, Tom Floystrop , Rina Centeno, Anna Rogers

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Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

March 09, 2025

Dealership Rating
Employee Rating

James is very professional and helpful and customer oriented. The Jim Ellis dealership provides very good service. More

by DSERDINIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2025

Dealership Rating
Employee Rating

James was awesome. He communicated and followed up like he said he would. I enjoy this dealership and how clean everything is. The tech even sent me a video with status More

by Will7260
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

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Employee Rating

I got a great price and my truck was done the same week I dropped it off. Thank you! More

by amoskos94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

February 27, 2025

Dealership Rating
Employee Rating

They were very nice and helpful and the job on my truck was completed before time I was told More

by darrellbrownv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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