James Mangene | Page 3

James was terrific handled everything from the first phone call till I arrived,test drived the truck and drove it home phone call till I arrived,test drived the truck and drove it home More

by krammer922 Verified Customer Verified Customer

Report | Print

Salesman did an outstanding job. Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if r Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if rims couldn't be fixed is inadequate towards the new rims which cost roughly $2300. That is in spite of review of photographs from when we had first looked at the truck that showed the damage both of those rims. It was incredibly difficult to deal with service manager when his mind was already made up about the damage to the rims prior to our arrival. Mr. Zeidenberg, in my opinion, is not management material especially considering his prior background. Being a family run business we were hoping to support another family run business where we buy three vehicles for our fleet every year. However for a firm who paid for a vehicle in full, and the abysmal treatment we received from Mr. Zeidenberg, we will never return to Scranton Motors again. Nor would ever recommend to this dealership to friends, family, and colleagues. In fact we would recommend against using them all together as a result of the despicable treatment Mr. Zeidenberg subjected us to when we first approached him over this issue. We have gone to a different dealership locally who have been exponentially more helpful in resolving the issues we encountered with a brand new vehicle. More

by PCAPALBO0 Verified Customer Verified Customer

Report | Print

James and the team at Scranton were curious and helpful. No pressure sales.very easy process No pressure sales.very easy process More

by denisewheeler1972 Verified Customer Verified Customer

Report | Print

Always a smooth transaction whenever I need anything done! Appreciate the speedy service, would recommend to anyone! done! Appreciate the speedy service, would recommend to anyone! More

by flint.samuel Verified Customer Verified Customer

Report | Print

Sales consultant James Mangene is exemplary to work with and really went above and beyond to secure our desired vehicle. James kept us well informed along the way about timing, next steps and answered all o and really went above and beyond to secure our desired vehicle. James kept us well informed along the way about timing, next steps and answered all of our questions promptly with excellent communication, knowledge and passion. James also took the time to introduce us to the entire professional and friendly staff in the different departments who all welcomed us to the Scranton family. Highly recommended! More

Report | Print

This was my second vehicle I have purchased in the past 3 years from this dealership. I had good experiences in both transactions. James in sales was great to work with. years from this dealership. I had good experiences in both transactions. James in sales was great to work with. More

by mmartin27 Verified Customer Verified Customer

Report | Print

Very professional I’m so happy with my purchase James mangene very helpful thank you mangene very helpful thank you More

by rudyserrano226 Verified Customer Verified Customer

Report | Print

James cut to the chase regarding pricing and was able to close the deal very quickly. close the deal very quickly. More

by dand6 Verified Customer Verified Customer

Report | Print

Out of state and got us on our way. We truly thank them. Service manager, dealer and all!!! Thanks. We truly thank them. Service manager, dealer and all!!! Thanks. More

by Fluvflite Verified Customer Verified Customer

Report | Print

Very helpful and kind! Kept in touch before appointment to verify, offered valuable information about the vehicle, and was very transparent and upfront about all business d Kept in touch before appointment to verify, offered valuable information about the vehicle, and was very transparent and upfront about all business dealings. Highly recommend! More

Report | Print