Dealership Experience
5 yrs, 8 mos
Industry Experience
6 yrs, 8 mos
Languages Spoken
English
66 Reviews
Write a Review66 Reviews of James Carlin
October 20, 2024
David has sold me and my wife a total of 7 cars at Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able t Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able to proved me with the best deal. The folks at Scranton from sale manager to finance manager and service are all very friendly. Top notch dealership. I recommend them to everyone. They also go the extra mile. More
Other Employees Tagged: David Baeza, Dan McCann, Robert Zeidenberg, Doug Freeman
May 08, 2024
The entire team was very helpful and informative, especially Maurice in sales. Thanks again to all! especially Maurice in sales. Thanks again to all! More
Other Employees Tagged: Dan McCann, Maurice Winsey, Doug Freeman
April 09, 2024
Quality customer service, which was very much appreciated! Would consider buying another vehicle in the future. appreciated! Would consider buying another vehicle in the future. More
Other Employees Tagged: David Baeza, Doug Freeman
March 21, 2024
Salesman did an outstanding job. Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if r Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if rims couldn't be fixed is inadequate towards the new rims which cost roughly $2300. That is in spite of review of photographs from when we had first looked at the truck that showed the damage both of those rims. It was incredibly difficult to deal with service manager when his mind was already made up about the damage to the rims prior to our arrival. Mr. Zeidenberg, in my opinion, is not management material especially considering his prior background. Being a family run business we were hoping to support another family run business where we buy three vehicles for our fleet every year. However for a firm who paid for a vehicle in full, and the abysmal treatment we received from Mr. Zeidenberg, we will never return to Scranton Motors again. Nor would ever recommend to this dealership to friends, family, and colleagues. In fact we would recommend against using them all together as a result of the despicable treatment Mr. Zeidenberg subjected us to when we first approached him over this issue. We have gone to a different dealership locally who have been exponentially more helpful in resolving the issues we encountered with a brand new vehicle. More
Other Employees Tagged: James Mangene, Robert Zeidenberg
November 29, 2023
I got 2022 1500 pickup truck in October of 2023 for 48k. Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Servi Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Service guy have no idea when part will come and sales manager James Carlin should fallow up and keep me posted. He don’t call or return my calls. It’s been over a month and over 10 days since I been told that James gonna call me back. Very poor service. I’ll never go back or recommend anyone. More
Other Employees Tagged: Billy Delgado
November 06, 2023
This was my second vehicle I have purchased in the past 3 years from this dealership. I had good experiences in both transactions. James in sales was great to work with. years from this dealership. I had good experiences in both transactions. James in sales was great to work with. More
Other Employees Tagged: James Mangene
October 26, 2023
Great experience with everyone I worked with they made the transaction fast and easy! Great job! the transaction fast and easy! Great job! More
Other Employees Tagged: David Baeza , Derek Severini
October 10, 2023
Very professional I’m so happy with my purchase James mangene very helpful thank you mangene very helpful thank you More
Other Employees Tagged: James Mangene , Gerson Alfaro
June 19, 2023
Amazing experience all around but especially with Arvin. He helped me look at different vehicles and didn’t push when I was trying to make the decision. Purchasing the truck was the smoothest I have ever ex He helped me look at different vehicles and didn’t push when I was trying to make the decision. Purchasing the truck was the smoothest I have ever experienced. Trust Scranton, Ask for Arvin! More
Other Employees Tagged: Dan McCann , Arvin Rashid
May 23, 2023
I appreciate how straight to business this dealer is. Very satisfied with my overall experience. Very satisfied with my overall experience. More
Other Employees Tagged: Dan McCann, James Mangene, Kayla Comarotti , Evan Blanchette