James Carlin

This is my fourth truck that I’ve purchased from the dealership that’s why I felt comfortable going back. They did what they said they were going to do and they stayed with it. dealership that’s why I felt comfortable going back. They did what they said they were going to do and they stayed with it. More

by dcapriati47 Verified Customer Verified Customer

Report | Print

Gerry the salesman was very good and attentive. He followed up the next day to see if everything went smoothly. He followed up the next day to see if everything went smoothly. More

by jimg8 Verified Customer Verified Customer

Report | Print

Very good to work with and deal with great people and service is good to and service is good to More

by josephlatulippe1 Verified Customer Verified Customer

Report | Print

David was very attentive to my wife and I , I needed to return for an issue that service addressed at no charge return for an issue that service addressed at no charge More

Report | Print

My experience was a good experience. David was very attentive. Everyone was helpful and we were in and out within a couple of hours with a new car to be picked up at another day. Very ha David was very attentive. Everyone was helpful and we were in and out within a couple of hours with a new car to be picked up at another day. Very happy. More

by basiahoyt Verified Customer Verified Customer

Report | Print

David has sold me and my wife a total of 7 cars at Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able t Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able to proved me with the best deal. The folks at Scranton from sale manager to finance manager and service are all very friendly. Top notch dealership. I recommend them to everyone. They also go the extra mile. More

by KARNOL00 Verified Customer Verified Customer

Report | Print

The entire team was very helpful and informative, especially Maurice in sales. Thanks again to all! especially Maurice in sales. Thanks again to all! More

by mjs98001 Verified Customer Verified Customer

Report | Print

Quality customer service, which was very much appreciated! Would consider buying another vehicle in the future. appreciated! Would consider buying another vehicle in the future. More

by corvettechief1962 Verified Customer Verified Customer

Report | Print

Salesman did an outstanding job. Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if r Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if rims couldn't be fixed is inadequate towards the new rims which cost roughly $2300. That is in spite of review of photographs from when we had first looked at the truck that showed the damage both of those rims. It was incredibly difficult to deal with service manager when his mind was already made up about the damage to the rims prior to our arrival. Mr. Zeidenberg, in my opinion, is not management material especially considering his prior background. Being a family run business we were hoping to support another family run business where we buy three vehicles for our fleet every year. However for a firm who paid for a vehicle in full, and the abysmal treatment we received from Mr. Zeidenberg, we will never return to Scranton Motors again. Nor would ever recommend to this dealership to friends, family, and colleagues. In fact we would recommend against using them all together as a result of the despicable treatment Mr. Zeidenberg subjected us to when we first approached him over this issue. We have gone to a different dealership locally who have been exponentially more helpful in resolving the issues we encountered with a brand new vehicle. More

by PCAPALBO0 Verified Customer Verified Customer

Report | Print

I got 2022 1500 pickup truck in October of 2023 for 48k. Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Servi Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Service guy have no idea when part will come and sales manager James Carlin should fallow up and keep me posted. He don’t call or return my calls. It’s been over a month and over 10 days since I been told that James gonna call me back. Very poor service. I’ll never go back or recommend anyone. More

by shahzad786p Verified Customer Verified Customer

Report | Print