James Birchman
James Birchman at Showcase Honda

James Birchman | Page 10

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
140 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

4.7

140 Reviews

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140 Reviews of James Birchman

October 26, 2024

Dealership Rating
Employee Rating

James is always pleasant and very helpful. He called me after the service to see how my car was running More

by JANOTRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that James made your experience positive and followed up to ensure everything was running smoothly. Our team is dedicated to providing great service, and your feedback really motivates us!

October 23, 2024

Dealership Rating
Employee Rating

Great service always have the work done quickly never have a problem scheduling an appointment More

by VICBEAU99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo, Noah Ventura

Oct 24, 2024

Showcase Honda responded

Thanks for the awesome feedback! We're thrilled to hear you're happy with our quick service and scheduling. Your satisfaction is our top priority, and we look forward to continuing to serve you!

October 16, 2024

Dealership Rating
Employee Rating

My service advisor was really great and helped me with anything that I needed for my car More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Showcase Honda responded

Thank you, Isa! We're thrilled to hear that your service advisor provided excellent support. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future!

October 15, 2024

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Employee Rating

Professional appearance and demeanor, knowledgeable, concise, focused, articulate, concern about issues with vehicle and myself More

by daiseysunshine
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 15, 2024

Showcase Honda responded

Daisey, thank you for your fantastic review! We're thrilled to hear you appreciated our professionalism and knowledge. Your feedback motivates us to continue delivering excellent service. Looking forward to assisting you again!

October 09, 2024

Dealership Rating
Employee Rating

Love this dealership friendly and very helpful folks! This was our 3rd vehicle we've purchased and we will not hesitate to come back. More

by Randy EDDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist , Santos Mendoza, Alejandro Vergara, Trey Sutherland 5 stars

Oct 11, 2024

Showcase Honda responded

Randy, we’re thrilled to hear you had a great experience with us! Thank you for your loyalty and kind words. We look forward to helping you find your next vehicle whenever you're ready!

October 07, 2024

Dealership Rating
Employee Rating

I think I have been treated fair with the exception of my suspicion that the 2020 Honda I purchased had been in in an accident that wasn’t disclosed which would’ve lowered my purchase price. Yet I bought the More

by JANIERASCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Noah Ventura

Oct 08, 2024

Showcase Honda responded

Janiera, we appreciate your thoughtful feedback! We’re glad to hear you’ve had positive experiences with our service team. Your concerns regarding the vehicle's history are important, and we’ll definitely look into them. Thank you for sharing your experience, and we’re here to assist you further.

September 30, 2024

Dealership Rating
Employee Rating

Showcase Honda has always been my go-to. Cassie has always taken good care of me and my car. I make sure to ask for her every time, although the entire staff is so great. More

by perezmariannaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Knight, Sean Hoopes, Amair Habhab, Cassie Allen , Daniel McCourt

Oct 02, 2024

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear that Cassie and our team consistently provide you with excellent service. Your loyalty means the world to us, and we look forward to seeing you again soon!

August 26, 2024

Dealership Rating
Employee Rating

I had a great experience. The representative did an excellent job. The service was done quickly. Thank you. More

by erich.cassidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2024

Dealership Rating
Employee Rating

Austin has been a really good car manager for me and takes care of me, and my vehicle. He helps me keep my car maintained and running properly and if there is a mistake or any happens, they take full re More

by RONRAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo, Noah Ventura

August 23, 2024

Dealership Rating
Employee Rating

Great service no complaints other than the wait time is a little bit long two hours More

by Jesus Javier Espinoza
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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