James Birchman
James Birchman at Showcase Honda

James Birchman | Page 11

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
133 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

4.8

133 Reviews

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133 Reviews of James Birchman

August 12, 2024

Dealership Rating
Employee Rating

I like the fact they show you pictures and explain the maintenance needed. Eliminates guessing. More

by LSYPNIEWSKI69
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski , Noah Ventura

August 12, 2024

Dealership Rating
Employee Rating

The staff on the service dept are very helpful and thorough in explaining the service and what needs to be done in the near future. More

by YINYANG28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Ventura

August 12, 2024

Dealership Rating
Employee Rating

I wish you would go back to washing our cars when we bring them in for service. More

by MITZI.OLIVERE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

August 07, 2024

Dealership Rating
Employee Rating

I have been going to showcase Honda for all these years that I drive a Honda car. It makes me drive with confidence especially after a maintenance visit just like a follow up visit with your doctor. More

by DITAS_FALLIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucio Jr. forgot his last name. He is one of the mechanic.i see his signature when he works on my car for maintenance. Thank you. You all do a great job keeping my car in tip top shape and safe to drive a well maintained car.

August 07, 2024

Dealership Rating
Employee Rating

Advisor did not honor discounts he previously verbally agreed to and also did not want to honor coupons - felt like he lied. Advisor seemed to be working to find things that he could say were wrong - ext More

by KDURRETT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

August 06, 2024

Dealership Rating
Employee Rating

Every thing went smoothly and there were no issues. It was very quick and easy. More

by CJSHOOP9
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Recommend Dealer
Yes

August 06, 2024

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Showcase Honda is always providing good customer service and car for my car. Great dealer! More

by LGALLASPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Amair Habhab, Jerry Green, Devin Suzuki , Francisco Ostos, Noah Ventura

August 05, 2024

Dealership Rating
Employee Rating

They follow thier mission statements and core values. This dealership has always did a good job in honesty and helping me find the help that I need. More

by MEWMEWQUEEN88
Service Price Transparency
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Recommend Dealer
Yes

August 05, 2024

Dealership Rating
Employee Rating

Very kind fellow. He provided me with a clear explanation of the problem and the solution. More

by CDQSKH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

August 02, 2024

Dealership Rating
Employee Rating

Great people never had a bad experience The only thing I wish that your car would get wash like other dealers do More

by NOGALES1972
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen, Austin Czerwinski

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