Jalen Graves
Jalen Graves at Southern Nissan Chesapeake

Jalen Graves | Page 9

Assistant Service Manager

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.5
113 Reviews

Languages Spoken

English English

4.5

113 Reviews

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113 Reviews of Jalen Graves

March 04, 2026

Dealership Rating
Employee Rating

Very professional. Answered all my questions fair and reasonable pricing on labor. Very polite and completed work super fast. More

by Trillwhite1229
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 04, 2026

Dealership Rating
Employee Rating

Great , very professional and knowledgeable Understandable not to pushy to make the sale. I just miss the Krispy Kreme and popcorn ?? in the service waiting area More

by coldentonye
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 03, 2026

Dealership Rating
Employee Rating

Everything was good I was in and out and he let me know everything in perfect detail about the inspection More

by Sportsfan83
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 02, 2026

Dealership Rating
Employee Rating

Excellent I been dealing with this dealership for years now and I never been disappointed they try to work with you at all times More

by TONYADILDY
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 28, 2026

Dealership Rating
Employee Rating

The experience was great! Would highly recommend.Everyone from sales to management was very nice and so helpful . More

by CAHPAINTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 27, 2026

Dealership Rating
Employee Rating

All my concerns were addressed promptly and professionally. I couldn’t ask for a better experience More

by Ratthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2026

Dealership Rating
Employee Rating

Easy maintenance scheduling and quick turn around making life easier. Great communication and knowledgeable vehicle staff. More

by curtwhittlesey3329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2026

Dealership Rating
Employee Rating

Very friendly and efficient They always have me in and out as quickly as possible More

by Chumpet3775
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 24, 2026

Dealership Rating
Employee Rating

Getting old looking, work performed was very good. I met the mechanic, Barry, and was impressed with his work. More

by lcautrysr
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 23, 2026

Dealership Rating
Employee Rating

The service was not great. They charge me for something I didn’t need just said I needed the Nissan part and not the after market one. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2026

Southern Nissan Chesapeake responded

Jordan. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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