M'Tazi Payne
M'Tazi Payne at Southern Nissan Chesapeake

M'Tazi Payne

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
957 Reviews
4.8

957 Reviews

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957 Reviews of M'Tazi Payne

April 24, 2026

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Employee Rating

The people and the dealership were very nice and quick to get my car fixed. Will definitely be going back again! More

by Cory
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Recommend Dealer
Yes

April 23, 2026

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I was able to make a same day appointment. M’tazi always remembers my name and answers all my questions. More

by DREAMERPATTERSON
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Recommend Dealer
Yes

April 23, 2026

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M'Tazi is the best. Always accommodating and kind. M'Tazi and Roland are the two main reasons I still do business with Southern. Barry is my favorite mechanic and very t More

by HAMPTONAN
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

April 23, 2026

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There Wednesday, car wouldn't start when I needed it on Friday! Messaged, left voice messages last Friday and Saturday. A week later and I have not had any response. Found out it was the key fob battery an More

by parktrees4vt
Recommend Dealer
No

Other Employees Tagged: M'Tazi Payne

Apr 23, 2026

Southern Nissan Chesapeake responded

Hi, I am very sorry to hear about your experience and would like to know more about it and seek a way to make things right Please feel free to reach out to me personally at 757-302-7970 or via email at dswart@drivingsouthern.com. Dave Swart Southern Nissan of Chesapeake Service Manager.

April 19, 2026

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Employee Rating

Excellent service Excellent service. Enjoyed the coffee and comfortable lounge.The staff are always pleasant and welcoming to me every time I come in. More

by TARA.SAWYERTHREE
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 20, 2026

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 18, 2026

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Employee Rating

No sticker was given for next oil change. Mtazi was amazing as usual she takes care of her customers and gets the job done More

by TARESSA_WISHER
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 20, 2026

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

April 18, 2026

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Employee Rating

Good service not very informative though as to the time of the maintenance effort that was to be completed. More

by Metylsmt
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2026

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

April 17, 2026

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I had an 8am appointment to get vehicle inspected, oil change and tire rotation. Went by to check on status at 230 pm because I could not reach anyone by phone to check. Upon arrival my vehicle hasn't eve More

by Bert
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jalen Graves

Apr 17, 2026

Southern Nissan Chesapeake responded

Bert. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2026

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Employee Rating

Las personas muy amables pero realmente la calidad del trabajo muy mala ya que pague por cambios de fluidos y una inspeccion Total de mi vehiculo y la inspeccion es un fraude ya que me garantizaron que no More

by CORTILUIS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2026

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2026

Dealership Rating
Employee Rating

Professional outstanding customer service nice clean facilities keep you updated on your progress just very good More

by janice.askew760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Apr 16, 2026

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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