Jalen Graves
Assistant Service Manager
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
105 Reviews
Write a Review105 Reviews of Jalen Graves
June 14, 2026
I really appreciate the free oil change and tire rotation. I'm really disappointed that the technician found a nail in the tire and didn't offer any options to repair it. He said it wasn't leaking a rotation. I'm really disappointed that the technician found a nail in the tire and didn't offer any options to repair it. He said it wasn't leaking and left it for me to take care of. More
Other Employees Tagged: Jalen Graves
June 14, 2026
Awesome customer service, very friendly Awesome customer service, very friendly to me and answered any questions I needed. They demonstrated true professionalism by the way they conducted themselves helping service, very friendly to me and answered any questions I needed. They demonstrated true professionalism by the way they conducted themselves helping each customer even though it was busy they let us know how many is ahead and bare with us More
Other Employees Tagged: Jalen Graves
June 13, 2026
It was extremely hard to get an appointment. No one picks up the phone in the service department. When you leave a message, no one ever calls back. I had to physically go to the dealership to ma No one picks up the phone in the service department. When you leave a message, no one ever calls back. I had to physically go to the dealership to make an appointment. Once the car was there Jalene kept me updated on the progress. The service was done in a timely manner which I appreciated. More
Other Employees Tagged: Lisa Wolf
June 11, 2026
Very professional service. Customer satisfaction seems to be key in interactions. Appreciated the fact that they took time to answer questions. Customer satisfaction seems to be key in interactions. Appreciated the fact that they took time to answer questions. More
Other Employees Tagged: Jalen Graves
June 08, 2026
Great dealership, they inspected my car fast and topped all my fluids off and have a very friendly staff all my fluids off and have a very friendly staff More
Other Employees Tagged: Lisa Wolf, Roland Felipe, M'Tazi Payne, Markez Guerrero, Joe Jensen, DeAuntre Moore, James Roth, David Swart, Gabrielle Wylie

