Jalen Graves
Jalen Graves at Southern Nissan Chesapeake

Jalen Graves | Page 2

Assistant Service Manager

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

Contact Me
4.5
105 Reviews

Languages Spoken

English English

4.5

105 Reviews

Write a Review

105 Reviews of Jalen Graves

June 08, 2026

Dealership Rating
Employee Rating

As usual and as expected, Southern Nissan and their colleagues gave me an ex gave excellent service and exceeded my expectations. Thank you, Southern Nissan. More

by HARVEYSEARGEANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolf, Roland Felipe

Jun 10, 2026

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 07, 2026

Dealership Rating
Employee Rating

Great experience with service department and advisor. My car was finished quickly and I was on my way. However, during my wait, I was approached by a member of the sales team, and I was sexually harassed More

by WYATTDAMRON91
Recommend Dealer
No

Other Employees Tagged: Jalen Graves

June 06, 2026

Dealership Rating
Employee Rating

Always pleasant and friendly visit. Time promised and time delivered is always spot on Wouldn't choose a better place for my services. The technicians are always also reassuring and edu More

by Hassellkkh21
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

Jun 10, 2026

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 02, 2026

Dealership Rating
Employee Rating

Fast and easy, they heard my issue, they found what the problem was and they corrected it, thank you for your flawless service More

by DULAKEARNEY01
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

Jun 04, 2026

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 02, 2026

Dealership Rating
Employee Rating

I chose Southern Nissan because it was close to my home and my past experiences were speedy and efficient instead to going to Infiniti. Employees need customer service training. No one was in the service More

by Hardy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2026

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 31, 2026

Dealership Rating
Employee Rating

I like coming to this dealership for regular maintenance on my car. Service is great all the way around the board. More

by MsHope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 31, 2026

Dealership Rating
Employee Rating

Very attentive and helpful. Overall great service experience at Southern Nissan. Will definitely use their service depart again. More

by ajw724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 02, 2026

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 26, 2026

Dealership Rating
Employee Rating

It was a clean atmosphere very intelligent young men appreciate for letting me know the upcoming taking care of My Car. Thank you. More

by Priscillacross584
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 27, 2026

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 24, 2026

Dealership Rating
Employee Rating

Clean, time effective and good customer service I may experience during this visit was good due to the clean facility, time effective service and good customer service More

by travisscott4
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 27, 2026

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 21, 2026

Dealership Rating
Employee Rating

Awesome service as always. Everyone is so helpful and always works hard to show how they value my time More

by JOSEPHKAUFFMAN1980
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 27, 2026

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

2
...

Dealership Inventory (328 Vehicles)

new 2026 Nissan Sentra car, priced at $22,577
2026 Nissan Sentra
new
Black exterior
CVT
Front-wheel Drive
new 2026 Nissan Sentra car, priced at $22,645
2026 Nissan Sentra
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Altima car, priced at $28,509
2026 Nissan Altima
new
Scarlet Ember exterior
CVT
Front-wheel Drive
used 2017 Nissan Frontier car, priced at $16,900
2017 Nissan Frontier
used
Brilliant Silver exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Frontier car, priced at $35,644
2026 Nissan Frontier
new
Green exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Rogue car, priced at $36,160
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
All-wheel Drive