Jalen Graves | Page 3

This experience was completely opposite of what I am used to. Was not impressed this time to. Was not impressed this time More

by Crafty1979 Verified Customer Verified Customer

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I had an 8am appointment to get vehicle inspected, oil change and tire rotation. Went by to check on status at 230 pm because I could not reach anyone by phone to check. Upon arrival my vehicle hasn't eve change and tire rotation. Went by to check on status at 230 pm because I could not reach anyone by phone to check. Upon arrival my vehicle hasn't even been touched at that point. Went inside service department to be told that it doesn't matter what time your appointment was that they service vehicles based on who sits there to wait regardless of appointment time. This is ridiculous, I made an appointment for 8am so I could run other errands and appointments on the day I scheduled off at my job to accomplish things. Appointment times matter regardless if waiting at dealer or not. If I did not make a fuss I have a suspicion that my vehicle would not have been ready at all that day. More

by Bert Verified Customer Verified Customer

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Las personas muy amables pero realmente la calidad del trabajo muy mala ya que pague por cambios de fluidos y una inspeccion Total de mi vehiculo y la inspeccion es un fraude ya que me garantizaron que no trabajo muy mala ya que pague por cambios de fluidos y una inspeccion Total de mi vehiculo y la inspeccion es un fraude ya que me garantizaron que no tenia liqueo y realmente tiene lo que no es bueno ya que me le acaban de hacer una inspeccion y yo se lo mencion e al advisor asi que deben realizar seguimientos de sus procedimientos para que los clientes no se sie tan frustrados como yo More

by CORTILUIS33 Verified Customer Verified Customer

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It took 3 hours just to get our tires rotation because of over booking ,very disappointing. over booking ,very disappointing. More

by whujr Verified Customer Verified Customer

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Dropped off car night before and all was done at reasonable time and explained everything to me. reasonable time and explained everything to me. More

by BHLBUFFY Verified Customer Verified Customer

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Customer service is stellar. . I appreciate the service team for their efficiency and promptness. Also their transparency in providing recorded videos of your service being . I appreciate the service team for their efficiency and promptness. Also their transparency in providing recorded videos of your service being done in real time. This helps to explain what was actually done This truly eases the mind of your customers. Thanks to you all. -R/ Theresa Browne More

by THERESA Verified Customer Verified Customer

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I appreciate him for educating me on this with my car. HE stuck TO his word and took great care of my car. Thanks again. Bridgette Britt HE stuck TO his word and took great care of my car. Thanks again. Bridgette Britt More

by Bridgette Britt Verified Customer Verified Customer

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I was contacted about a recall and scheduled an appointment for the recall and added an oil change but never got the recall done, only the oil change! appointment for the recall and added an oil change but never got the recall done, only the oil change! More

by brettpicot804 Verified Customer Verified Customer

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Did an amazing job, everything was clear and concise, despite the fact that I forgot to bring the paperwork for an offer I received in the mail, they took care of me nonetheless. Work done was quick and despite the fact that I forgot to bring the paperwork for an offer I received in the mail, they took care of me nonetheless. Work done was quick and efficient, they did a great job! More

by daniel.correia00 Verified Customer Verified Customer

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I like the atmosphere at Southern Nissan I like the atmosphere at Southern Nissan, the people in Sales and Repair are all nice people atmosphere at Southern Nissan, the people in Sales and Repair are all nice people More

by dixsonva1 Verified Customer Verified Customer

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