Jalen Graves
Jalen Graves at Southern Nissan Chesapeake

Jalen Graves | Page 4

Assistant Service Manager

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.5
86 Reviews

Languages Spoken

English English

4.5

86 Reviews

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86 Reviews of Jalen Graves

April 07, 2026

Dealership Rating
Employee Rating

The Nissan dealership went above and beyond for me. From the moment I walked in, the staff treated me with genuine kindness, professionalism, and respect. They made the entire experience smooth, stress More

by DETRAKELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2026

Dealership Rating
Employee Rating

Very Attentive to customer. Very professional with customer services, patience, calm explaining the what's needed to done for future services on the vehicle. More

by MATTKAY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

April 03, 2026

Dealership Rating
Employee Rating

Friendly, the conversationist, very high spirit knows its job. People are friendly very approachable and nice looking More

by downwithbeingalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2026

Dealership Rating
Employee Rating

I came for an oil change and they did it They also performed a multi point inspection More

by davantaiyec
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

April 01, 2026

Dealership Rating
Employee Rating

1st class service They gave me twelve stars ? ? ?? ??service better than any other dealer ship in the 757 area top knoch guys. I will come back again. More

by elisabynum
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 29, 2026

Dealership Rating
Employee Rating

It was just ok, I wish they would have provided more options. It was what it was More

by Mzjls3
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 29, 2026

Dealership Rating
Employee Rating

First off I purchased my card from Hall , southern took over and didn't provide the incentives hall gave when I got my car like free inspection and free oil changes More

by Joneslatoyatoni
Recommend Dealer
No

Other Employees Tagged: Jalen Graves

Apr 10, 2026

Southern Nissan Chesapeake responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 28, 2026

Dealership Rating
Employee Rating

Advisor was professional. He provided the amount of time it would take to perform the recall service. My time was valued and I received my vehicle back in the condition it was More

by carolre1532
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 28, 2026

Dealership Rating
Employee Rating

Didn't take care of me or my car. Inadequate follow through required me to get an uber because their shuttle service ended. Service manager was awful More

by Danika
Recommend Dealer
No

Other Employees Tagged: Jalen Graves

Apr 10, 2026

Southern Nissan Chesapeake responded

Danika. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 28, 2026

Dealership Rating
Employee Rating

Service was quick but they didn't give me any feed back on my vehicle. The paperwork was bland More

by free2callPhil
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

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