Jalen Graves | Page 8

This was my first time working with Mr. Graves. My overall experience was good. Vehicle workup was explained in great detail. Graves. My overall experience was good. Vehicle workup was explained in great detail. More

by cannadyv Verified Customer Verified Customer

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I didn't get my multi inspection to see if anything was wrong with my car I told it was just fine. I'm just use to my inspection and knowing what are things I may need to get fix. Maybe you guys don't do t wrong with my car I told it was just fine. I'm just use to my inspection and knowing what are things I may need to get fix. Maybe you guys don't do them anymore More

by monimonique23 Verified Customer Verified Customer

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Easy experience. Very helpful for the first service. Great staff and hospitality. Hopefully continues for the duration of the loan. Very helpful for the first service. Great staff and hospitality. Hopefully continues for the duration of the loan. More

by SANDRA.BURTON Verified Customer Verified Customer

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They were all responsive to my concerns and immediately fixed any issues. I've always had the best service whenever I brought my car in. fixed any issues. I've always had the best service whenever I brought my car in. More

by BOATRIYY Verified Customer Verified Customer

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My experience of the dealership was absolutely fantastic. Jalen made sure I understood how important it was to put the car on the computer to analyze the situation because the oil light was on. At first, I d Jalen made sure I understood how important it was to put the car on the computer to analyze the situation because the oil light was on. At first, I declined the computer check, but then I realize how important it is, because the oil had leak out of the car and no oil on the dipstick. More

by defenderf1 Verified Customer Verified Customer

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I am disappointed with my experience at this service location and will not be returning. I chose this specific dealership because they advertised a loaner car service both on their website and on poster location and will not be returning. I chose this specific dealership because they advertised a loaner car service both on their website and on posters in the shop, which was essential for me as I knew my engine work would take a few days. However, when I asked about it, I was dismissed and told the service was only available to "rental car companies", a complete "bait and switch" from what they lead customers to believe. While I initially appreciated the shuttle service to my workplace, the situation devolved when my car was delayed because the wrong part was ordered two different times. This lack of competence cost me a significant amount of money in Uber rides and left me stranded without a vehicle. To top it off, when I arrived at 5:10 PM to finally collect my car, the service doors (close time was 6pm) were already locked and the lights were out. I had to go through the sales department just to find someone to assist me. Between the misleading advertising and the poor communication, this was a frustrating and unprofessional experience from start to finish. More

by fcid28 Verified Customer Verified Customer

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Had service on my truck, no issues I will admit service this time was 100% better than when I was there before. I almost didn't return but decided to give dealership second chance. Glad I did. I will be ba this time was 100% better than when I was there before. I almost didn't return but decided to give dealership second chance. Glad I did. I will be back. More

by Chrisrambo25 Verified Customer Verified Customer

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Love Can't say anymore. The best experience from buying a car in April 2025 to the recall The best experience from buying a car in April 2025 to the recall More

by meganfarabaugh Verified Customer Verified Customer

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It was phenomenal! One of the best dealership service departments I have worked with. They were fast, listened to my issue, and helped me out financially. I didn't buy One of the best dealership service departments I have worked with. They were fast, listened to my issue, and helped me out financially. I didn't buy my Nissan from them, but they are the only service shop that will do service for me moving forward. More

by Dburke615 Verified Customer Verified Customer

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Good experience Great service and good experience Customer service rep was nice. I dropped off my vehicle the day before Customer service rep was nice. I dropped off my vehicle the day before More

by Bjohnson9560 Verified Customer Verified Customer

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