Jalen Graves
Jalen Graves at Southern Nissan Chesapeake

Jalen Graves | Page 10

Assistant Service Manager

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.5
105 Reviews

Languages Spoken

English English

4.5

105 Reviews

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105 Reviews of Jalen Graves

February 13, 2026

Dealership Rating
Employee Rating

Everyone was super kind, understanding and very helpful There was no pressure to get all that was needed done right there, I was able to decide what repairs I wanted to get done More

by NATINVISIBLE
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 08, 2026

Dealership Rating
Employee Rating

Fast service. Jalen was very nice and explained what the tread numbers meant on the paperwork I got after my service. More

by garnershayna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2026

Dealership Rating
Employee Rating

The total experience was good. The customer service was outstanding. The service department made sure all of my questions were answered and also they gave me insight on my car. More

by Lonnie.Smith05
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 04, 2026

Dealership Rating
Employee Rating

Jalen was nice and professional. They took me to work while my car was getting serviced and picked me up when it was done. Great team. More

by ddaily1688
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 04, 2026

Dealership Rating
Employee Rating

It's is an excellent place with an great waiting area Experience was quick and easy with no problems More

by KCBROOKS30
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 03, 2026

Dealership Rating
Employee Rating

Top tier service and Always professional. Always a wonderful and peaceful experience at southern Nissan. More

by Mommylu88
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 02, 2026

Dealership Rating
Employee Rating

I went in for a replacement battery and received exceptional service. The service department really exceeded my expectations. More

by saucer.ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe, M'Tazi Payne

February 01, 2026

Dealership Rating
Employee Rating

It was very quick and well done the receptionist was very nice and helpful Awesome More

by kpeterson549
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 01, 2026

Dealership Rating
Employee Rating

Very awesome highly recommend. Rate is 5 stars won’t be disappointed. Have a blessed day More

by br.foreman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2026

Dealership Rating
Employee Rating

Pleased with the inspection and the efforts of the inspector. NOT pleased with the fact that I had to pay for a State Inspection at the dealership where I purchased the vehicle after all these years w More

by ROGER.LEWISTX
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

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