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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg
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Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
185 Reviews

Dealership Experience

3 yrs, 2 mos

4.9

185 Reviews

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185 Reviews of Jacqueline Quinlan

November 22, 2024

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Employee Rating

Everyone was very pleasant and very helpful! They answered my questions ! The service was done in a timely manner and waiting room was very comfortable! More

by gmomtlc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere , I think Jim and another young man not sure of his name

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Nov 25, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We greatly appreciate your positive feedback about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that our team was pleasant and helpful, and that you found the waiting room comfortable. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 21, 2024

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Employee Rating

Great customer service, would recommend to colonial to anyone in need of their vehicle being serviced More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere, Shelley Dupre

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Nov 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to assisting you again the next time you need vehicle service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 21, 2024

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Employee Rating

They did a great job on my car and if there was a 20 I would have gave them a 20 More

by james.toczko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Nov 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with your car at Colonial West Chevrolet of Fitchburg. Your support means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 20, 2024

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Employee Rating

Pamela and Jackie are great to work with and provide great communication and service. The techs do great work and are always looking at car beyond what you need done so aware of any issues. More

by curticra1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Nov 21, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Jackie and our techs at Colonial West Chevrolet of Fitchburg. Providing excellent communication and service is our priority, and we appreciate your acknowledgment of our team's hard work. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 18, 2024

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Employee Rating

came in for a oil change talked with a young lady Pam very sweet Jacky gave me discount will be back More

by bride22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Nov 20, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Pam provided you with excellent service and that Jacky was able to assist you with a discount. I appreciate your business and look forward to seeing you again at Colonial West Chevrolet of Fitchburg for your next oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2024

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Employee Rating

Service for my car today, inspection sticker as well, Pam was very helpful during my visit. (Candy was good too) More

by dodd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Nov 18, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found our service helpful during your visit to Colonial West Chevrolet of Fitchburg. It's great to know you enjoyed the candy too! We look forward to seeing you again for your next service. Have a fantastic day! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2024

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Employee Rating

I had a wonderful experience with the Colonial West the staff was knowledgeable will be back Pamela offer candy when checking out thanks for the sweets More

by tone75e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere, Shelley Dupre

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Nov 18, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Pamela! We're thrilled to hear that you had a wonderful experience at Colonial West Chevrolet of Fitchburg. Our staff takes pride in providing knowledgeable service, and we're glad you enjoyed the sweets during your checkout. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 09, 2024

Dealership Rating
Employee Rating

Colonial west has great price and discounts and employees Jackie And Pamela are sweet and the manager Edison More

by Delloj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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Nov 11, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! We're thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Jackie, Pamela, and Edison made such a positive impression on you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 07, 2024

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Employee Rating

had work done on my Silverado @colonial west truck running great thanks to the staff Jackie Pamela Edison will be back again More

by ako1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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Nov 08, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that your Silverado is running great after the work done by our fantastic team, including Jackie, Pamela, and Edison. We appreciate your kind words and look forward to seeing you again at Colonial West Chevrolet of Fitchburg! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 24, 2024

Dealership Rating
Employee Rating

Really awesome place @ Colonial West Fitchburg. I had received excellent customer service upon my arrival I loved it Thank you Jackie & Pamela More

by muratkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Oct 25, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience at Colonial West Chevrolet of Fitchburg. I'm proud of our team, especially Jackie and Pamela, for providing you with top-notch customer service. I appreciate your kind words and look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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