

53 Reviews
Write a Review53 Reviews of Jacob McMillen
May 27, 2025
I could go to the dealership near my house but prefer to go to Randy Marion. The service is fast and the people are great. Thank you! go to Randy Marion. The service is fast and the people are great. Thank you! More
Other Employees Tagged: Jessica Matos
May 23, 2025
Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. Swift service. Honest feedback. Thanks for all the effective help, you all. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
May 23, 2025
Service was done promptly and 100% to my satisfaction. Jacob did a great job, and even though it's a 100 mike round trip for me, based on this experience, I'll continue to make the trip for my service app Jacob did a great job, and even though it's a 100 mike round trip for me, based on this experience, I'll continue to make the trip for my service appointments. Great job! More
May 18, 2025
My experience was with the car Service Center. It was excellent. From start to finish all was 1st rate Service. The waiting room area was clean and modern. It was excellent. From start to finish all was 1st rate Service. The waiting room area was clean and modern. More
May 17, 2025
Well like I told Mark with all the trouble I had at their Hickory and Salisbury Locations I had just about lost faith in Randy Marion. His and Jacob's customer service restored my faith in the dealership. Th Hickory and Salisbury Locations I had just about lost faith in Randy Marion. His and Jacob's customer service restored my faith in the dealership. They are awesome! KEEP UP THE GREAT CUSTOMER SERVICE GUYS!! More
Other Employees Tagged: Mark Wilburn
April 24, 2025
Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait maintenance very nice waiting area with coffee and snack while u wait More
Other Employees Tagged: Aaron Rourk, Mark Wilburn, Keeley Murphy, Gabe Williams, Aaron Forness, Jessica Matos , Anthony Abbata, Albert Ayala, Ron Figat
April 18, 2025
I look forward to our next purchase. ..it might be a few years though, maybe.... ..it might be a few years though, maybe.... More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
April 14, 2025
They did not put enough attention, and missed steps of their own process to ensure that all necessary steps were completed, plus they did not secure one of the wheel covers correctly. I am not satisfied w their own process to ensure that all necessary steps were completed, plus they did not secure one of the wheel covers correctly. I am not satisfied with what I got in my first visit there. More
Other Employees Tagged: Tim Lawson