Jacob McMillen
Jacob McMillen at Randy Marion Subaru

Jacob McMillen

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Jacob McMillen

May 27, 2025

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Employee Rating

I could go to the dealership near my house but prefer to go to Randy Marion. The service is fast and the people are great. Thank you! More

by marie_woolum
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

May 23, 2025

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Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby
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Recommend Dealer
Yes

May 23, 2025

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Service was done promptly and 100% to my satisfaction. Jacob did a great job, and even though it's a 100 mike round trip for me, based on this experience, I'll continue to make the trip for my service app More

by bcm0
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Recommend Dealer
Yes

May 18, 2025

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Jacob was very nice and informative. When the radio was ready to be installed he called and it was installed in a couple hours More

by RYANBMILLER
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Recommend Dealer
Yes

May 18, 2025

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My experience was with the car Service Center. It was excellent. From start to finish all was 1st rate Service. The waiting room area was clean and modern. More

by rsl.consultant
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Recommend Dealer
Yes

May 17, 2025

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Well like I told Mark with all the trouble I had at their Hickory and Salisbury Locations I had just about lost faith in Randy Marion. His and Jacob's customer service restored my faith in the dealership. Th More

by JOHNMSTIREWALT
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn

April 24, 2025

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Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait More

by linkchris211
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Recommend Dealer
Yes

April 21, 2025

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Great service, thorough and good communication. Their team kept us informed throughout the whole process. More

by kellyrumgay
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Recommend Dealer
Yes

April 18, 2025

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I look forward to our next purchase. ..it might be a few years though, maybe.... More

by foghorn13
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Recommend Dealer
Yes

April 14, 2025

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They did not put enough attention, and missed steps of their own process to ensure that all necessary steps were completed, plus they did not secure one of the wheel covers correctly. I am not satisfied w More

by Mante01
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Recommend Dealer
No

Other Employees Tagged: Tim Lawson

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