Jacob Martinez F.
Jacob Martinez F. at Casey Kia
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Jacob Martinez F.

Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
148 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

View more specialties & trainings
5.0

148 Reviews

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148 Reviews of Jacob Martinez F.

April 14, 2025

Dealership Rating
Employee Rating

Charles made the whole car-buying experience so smooth. I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went abov More

by laurengilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Casey Kia responded

Thank you so much Lauren for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

April 05, 2025

Dealership Rating
Employee Rating

I am very pleased with Casey dealership. This was the best experience that I have ever had buying a vehicle. Charles was very professional, polite and funny too. More

by heatherupchurch11118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Patrick Owens

Apr 14, 2025

Casey Kia responded

Thank you so much Heather for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 11, 2025

Dealership Rating
Employee Rating

I had a great experience. Buying process was fast and smooth. Salesman was awesome and a pleasure to work with. More

by Andrea Easter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Mar 14, 2025

Casey Kia responded

Thank you so much Andrea for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and Jacob Martinez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 08, 2025

Dealership Rating
Employee Rating

Was attentive to my needs and was knowledgeable about the vehicle. I loved the experience, Charles was patient and easy to work with. More

by Andrea Easter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Mar 19, 2025

Casey Kia responded

Thank you so much Andrea for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 02, 2025

Dealership Rating
Employee Rating

Aiden was an amazing sales member. His knowledge of the features of each model is impressive, and he was extremely easy to work with. He is by far the best car salesman that I have eve More

by Memphis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Aiden Brenner

Mar 03, 2025

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Aiden Brenner! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 09, 2024

Dealership Rating
Employee Rating

Charles respected our needs and time. He was helpful and nonjudgmental. We are grateful for his experience and professionalism, and that he cared about our entire family’s wishes. More

by Hanna_averitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Dec 09, 2024

Casey Kia responded

Thank you so much Hanna for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2025 KIA Sorento! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 09, 2024

Dealership Rating
Employee Rating

We arrived to Casey Kia without any appointment and was immediately greeted by Charles, who was fantastic to work with. We were hoping to leave with a car and Charles ensured we got what we were looking fo More

by hallquist.jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Dec 09, 2024

Casey Kia responded

Thank you so much Jon for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento! Also thank you for the wonderful endorsement of Charles Archer and Jacob Martinez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 22, 2024

Dealership Rating
Employee Rating

Everything went pretty smooth, we are happy with our experience and the deal we received. We have no reservations recommending the dealership and our salesman Charles. More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Nov 25, 2024

Casey Kia responded

Thank you so much Eric for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 10, 2024

Dealership Rating
Employee Rating

I was desperately in need of an automobile. I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Oct 14, 2024

Casey Kia responded

Thank you so much Mrs. Sue for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 30, 2024

Dealership Rating
Employee Rating

Top notch service as always, extremely helpful and understanding when purchasing two vehicles in two days from them. More

by Mstngjacqi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer

Aug 02, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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