Jacob Martinez F.

Charles respected our needs and time. He was helpful and nonjudgmental. We are grateful for his experience and professionalism, and that he cared about our entire family’s wishes. He was helpful and nonjudgmental. We are grateful for his experience and professionalism, and that he cared about our entire family’s wishes. More

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We arrived to Casey Kia without any appointment and was immediately greeted by Charles, who was fantastic to work with. We were hoping to leave with a car and Charles ensured we got what we were looking fo immediately greeted by Charles, who was fantastic to work with. We were hoping to leave with a car and Charles ensured we got what we were looking for and made the entire experience easy and pleasant. Mr. Martinez in the business office was also fantastic. I know if we end up in the market for a vehicle while we’re in Virginia, we’ll be returning as well recommending to anyone we know that may be in the market for a car. Thank you Charles and the rest of the Casey Kia team! More

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Everything went pretty smooth, we are happy with our experience and the deal we received. We have no reservations recommending the dealership and our salesman Charles. experience and the deal we received. We have no reservations recommending the dealership and our salesman Charles. More

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I was desperately in need of an automobile. I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked in the door, I was greeted professionally. The super nice, very professional salesman CHARLES ARCHER came to my rescue, and within several hours, I drove off the lot with a used car. Everyone in the dealership was professional, yet very friendly. I'm grateful to each one who helped me. I would have liked to have purchased a new vehicle, but that was impossible. I know nothing of cars, except they need gas and oil changes, so I hope I got a good used car; time will tell. More

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Top notch service as always, extremely helpful and understanding when purchasing two vehicles in two days from them. understanding when purchasing two vehicles in two days from them. More

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Charles Archer was an excellent salesman! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! More

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Mr. Charles Archer was highly professional, knowledgeable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable More

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Car number 6 from Charles Archer and Casey Kia. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. Highly recommend you seek him out. More

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My wife and I have had numerous experiences with new car deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional and was a very attentive representative for Casey KIA. Jacob's attention to detail made our 4 and half hour process run smoothly and answered all questions to our full satisfaction. We would like to point out that James (finance department) was detailed in his explanations regarding all contracts and warranties provided by or offered by KIA. We would totally recommend Jacob and Casey KIA employees to anyone reading this review or if asked. More

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Jacob was knowledgeable and friendly throughout the whole process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses and being able to talk via text since we are about an hour away from the dealership. Thanks Jacob for our new Kia Sedona! More

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