Jacob Hershman
Jacob Hershman at Westside Lexus

Jacob Hershman | Page 4

Service Drive Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
118 Reviews
5.0

118 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

118 Reviews of Jacob Hershman

January 15, 2021

Dealership Rating
Employee Rating

This is the first car I have purchased from westside and they made it almost too easy. I have used westside service department for many years and it is great. They give you a loaner and I feel they are alw More

by MelPoo1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers, JT Teodoro , Travis Buck

Jan 15, 2021

Westside Lexus responded

Thank you so much for your longtime business! We are thrilled that you've had many great experiences with our Service Department and we are delighted that your first purchasing experience was a success. Safe driving in your new vehicle! We look forward to working together for years to come.

January 13, 2021

Dealership Rating
Employee Rating

Everyone was courteous and friendlyThe dealership was Everyone was courteous and friendly The dealership was very clean and nice Jacob Hershman my service rep was excellent Took care of everything pro More

by Mmcgowansmia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Westside Lexus responded

Thank you for the glowing review! We appreciate your feedback and are thrilled to hear that you had such a successful service experience working with Jacob. Drive safely, and we hope to earn your business again at Westside Lexus!

July 16, 2020

Dealership Rating
Employee Rating

Always a great experience at Westside Lexus. From sales to service, top notch! Alex answered all our questions and got us into the right car for us More

by Akampschmidt
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Alex Winnicki

Jul 16, 2020

Westside Lexus responded

Thank you for taking a moment to review Westside Lexus. We strive to take excellent care of our customers and it is wonderful to hear that Alex got you into the perfect car. Congratulations and safe travels!

May 01, 2020

Dealership Rating
Employee Rating

LOVE WESTSIDE LEXUS AND DALE AND SHANNON. My 5th RX, 10th Family Westside Lexus in 15 years. We love WESTSIDE & LEXUS. We will always be back More

by Tanya L
Recommend Dealer
Yes

Other Employees Tagged: Shannon George , Bob Juge, Dale McMullen

May 26, 2020

Westside Lexus responded

Wow, what a spectacular review! 5th RX and 10th family Westside Lexus vehicle! WOW! We are so absolutely thrilled that our team gave you a five-star experience! We are so glad to have you as a member of our Westside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

February 19, 2020

Dealership Rating
Employee Rating

For the past twenty years, Westside Lexus has provided us with quality vehicles and top-notch service. We never even consider using a different dealership! Thank you for the consistently pleasant and posit More

by JTL
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis, Mike Shafer

Feb 21, 2020

Westside Lexus responded

Wow! What a fantastic review!!! Thanks so much for taking the time to let us know how we’re doing!

January 03, 2020

Dealership Rating
Employee Rating

Professional informative and friendly Our salesperson Eva knew her product extremely well and was able to respond to every question I proposed to her. She was very professional and friend More

by JEANNEHAMMEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens , Eva Mo

Jan 10, 2020

Westside Lexus responded

Eva is the best! Thanks for taking the time to recommend her. We appreciate your kind words!

December 29, 2019

Dealership Rating
Employee Rating

THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. More

by hoover72379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Merrell Middleton, Mary Margaret McGowan , Gerald Chomer, Kevin Jacobson, Bob Juge, Dale McMullen

Jan 10, 2020

Westside Lexus responded

Wow!!! What a great review! We're so happy you've been so pleased with everyone here at WSL! Let us know if we can do anything else to help you!

October 23, 2019

Dealership Rating
Employee Rating

New car Being a Lexus customer for many years, they continue to be an excellent company providing us with the best service imaginable! We absolutely love Mary More

by jayisme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan, Ben Stephens , Dale McMullen, Alex Ruata

September 21, 2019

Dealership Rating
Employee Rating

Great service I have been dealing with Lexus about 10 years. Have had nothing but the best service from the sales department to the service department. This is my More

by blachly610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens , Louis Blackmon, Bob Juge, Shekhar Shroff, Two others no longer there. Don’t remember names

Sep 23, 2019

Westside Lexus responded

Hi there! Firstly, thank you so much for being a continued member of the Westside Lexus family! Secondly, we are so glad that our team was able to provide you with an awesome car-buying experience each and every time. Thank you for your review!

September 10, 2019

Dealership Rating
Employee Rating

Good customer service Mary Margaret McGowan and Robert Parnell are both a perfect example of customer service and problem solving. I buy every Lexus through the many years More

by MMMGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Parnell, Andrew Nagler, Merrell Middleton, Mary Margaret McGowan , Ronnie Brush, Bob Juge, Will Zamora

Sep 14, 2019

Westside Lexus responded

Thank you so much for sharing your 5-star experience with us, MMMGOLF! We know you can shop anywhere and are grateful that you chose us and Mary. Thank you for being part of the Westside Lexus family.

...
4
...

Dealership Inventory (446 Vehicles)

new 2026 Lexus RX 350h car, priced at $61,253
2026 Lexus RX 350h
new
Red exterior
Automatic
All-wheel Drive
used 2017 INFINITI QX60 car, priced at $8,113
2017 INFINITI QX60
used
Green exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $62,688
2026 Lexus RX 350
new
N/A exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $61,678
2026 Lexus RX 350
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Lexus TX 350 car, priced at $67,637
2026 Lexus TX 350
new
N/A exterior
Automatic
All-wheel Drive
used 2021 Ford Expedition car, priced at $37,113
2021 Ford Expedition
used
White exterior
Automatic
Rear-wheel Drive