Jacob Hershman
Jacob Hershman at Westside Lexus

Jacob Hershman | Page 3

Service Drive Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
118 Reviews
5.0

118 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

118 Reviews of Jacob Hershman

January 29, 2022

Dealership Rating
Employee Rating

Steve Machann is amazing to work with. The entire process was easy and love my new Lexus! More

by EVYPOUTOUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, JT Teodoro

Jan 31, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Steve delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

January 11, 2022

Dealership Rating
Employee Rating

Have bought several cars from Mary Margaret and she is great. The staff always is responsive and strive for perfection. They truly care about the customer. More

by milton5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2022

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you found the right vehicles working with Mary over the years. We will be sure to pass on the kind feedback to the team. Drive safely, and we hope to see you back at Westside Lexus!

December 10, 2021

Dealership Rating
Employee Rating

This is my 4th Lexus. Love Westside Lexus and the Lexus vehicles!! Thank you Westside! More

by leago13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Dec 12, 2021

Westside Lexus responded

It's always a joy to work with someone who is just as committed to the Lexus brand as we are! We're tremendously grateful for your loyalty to Westside Lexus, and we wish you many safe and happy miles in your new ride!

November 16, 2021

Dealership Rating
Employee Rating

This was my second purchase from Westside Lexus and both experiences have been phenomenal. From start to finish it was an easy process, no haggling and honest. Mary Margaret McGowan is by far the best sal More

by RHRASER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Mary Margaret McGowan, JT Teodoro , Alex Ruata

Nov 17, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your repeat business and are happy to hear that you had such a successful purchase experience working with Mary and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 10, 2021

Dealership Rating
Employee Rating

Westside Lexus IS all the customer could expect in service sales staff and dealership excellent job More

by MAIL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Westside Lexus responded

Thanks for this excellent review of the Westside Lexus team! We appreciate your confidence in our work and your kind words go a long way. See you next time!

October 01, 2021

Dealership Rating
Employee Rating

The updates are beautiful and service and employees always 100% accommodating, and make u feel welcome. More

by nancyp2223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Westside Lexus responded

Nancy - This review made us smile! Thank you for the kind feedback about our facilities and team. Hope to see you again at Westside Lexus!

August 14, 2021

Dealership Rating
Employee Rating

Always professional and courteous interactions. Service department is helpful and straightforward with services needed and provided. Loaner vehicles are a huge plus. Waiting area is very nice. Entire proce More

by salasman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers

Aug 16, 2021

Westside Lexus responded

We strive to make the guest experience as pleasant and hassle-free as possible, so this review is music to our ears. Thanks for supporting Westside Lexus, and come back again next time!

July 23, 2021

Dealership Rating
Employee Rating

The service after the sale is very friendly and accommodating. This is our second car lease from Westside and I highly recommend the sales team and the dealership More

by t.bayles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Jeffery Byers , Donnie Haughney

Jul 25, 2021

Westside Lexus responded

We love to hear from our satisfied customers - thank you! We're grateful for your loyal business and support, and we hope you enjoy the newest vehicle. Drive safe! - your friends at Westside Lexus

June 17, 2021

Dealership Rating
Employee Rating

Lexus cars are great products with safety, reliability, comfort & convenience but the Lexus staff in all departments make it even better. This is my third Lexus & I count on Shekkar Shroff to assist me in More

by nbshelby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , Shekhar Shroff

Jun 17, 2021

Westside Lexus responded

Thank you for your loyalty to Shekkar and Westside Lexus! We are proud to have earned your business and we look forward to assisting you again down the road. Safe travels in your new car!

May 26, 2021

Dealership Rating
Employee Rating

Very good service.... Sales rep and service impeccable. Very organized, great teamwork between departments. Always come back, very welcoming. Glad to be part of Lexus family More

by eonstead81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer, Alex Winnicki

May 26, 2021

Westside Lexus responded

We are thrilled to see your positive review. All of us at Westside Lexus strive to make sure our guests experience a positive visit and we are happy to see you were well taken care of. We are grateful for your business and hope to see you back at Westside Lexus. Take care!

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