Jacob Hershman | Page 12

Latest Service on IS 350C Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and partic Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and particular, Jacob for service. I would not take my Lexus anywhere else. More

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A Good Guy Jacob was wonderful in detailing the process for my car to be fixed. Also, he let me know of other issues that they found while inspecting my car. Jacob was wonderful in detailing the process for my car to be fixed. Also, he let me know of other issues that they found while inspecting my car. I appreciated this kindness, dedication, and professionalism during my several visits. More

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Wonderful over all service! Excellent service, great quality, friendly and caring customer service. I was from out of town and the loaner Lexus 2016 RX350 helped me get around th Excellent service, great quality, friendly and caring customer service. I was from out of town and the loaner Lexus 2016 RX350 helped me get around the great town of Houston. I drive a GX470 SUV and I know just what I want for my my next car. More

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Excellent service Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. More

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A good experience! Servicing personnel were professional and they treated us courteously. A loaner vehicle was made available to us as requested and our vehicle was ret Servicing personnel were professional and they treated us courteously. A loaner vehicle was made available to us as requested and our vehicle was returned clean and road ready on time. We could not have asked for more. More

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Jacob I had only planned to wait for my vehicle until Jacob informed me that the service would take about five hours. No problem as he had a loaner vehicle I had only planned to wait for my vehicle until Jacob informed me that the service would take about five hours. No problem as he had a loaner vehicle waiting for me. I was very pleased with the service visit for the 90,000 service. More

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Always excellent I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and g I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and got me back out on the road the same day. More

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5000 mi. Service My visit was routine 5000 mile check plus a minor trunk latch issue. All was done correctly and quickly. I will be back for the 10,0000 mile check up. My visit was routine 5000 mile check plus a minor trunk latch issue. All was done correctly and quickly. I will be back for the 10,0000 mile check up. More

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