Jacob Burns | Page 14

They were responsive to my inquiries and were professional and helpful throughout the purchasing process. professional and helpful throughout the purchasing process. More

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Iris gave a great overview of the car I was interested in and did a great job explaining the features. The buying experience was the best I have experienced, they were extremely reasonable with the price and and did a great job explaining the features. The buying experience was the best I have experienced, they were extremely reasonable with the price and trade in amount with no haggling. While getting my accounts setup, Jacob was also extremely helpful, in getting my account activated. After buying the car, Iris gave a detailed walk through of how to use all the car features. I would highly recommend going here if you are in the market for a Volvo. More

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First time purchasing from Volvo of Silver Spring. Great experience and service with Jacob, Blair and Eddie. Great experience and service with Jacob, Blair and Eddie. More

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Excellent, attentive service throughout the buying process. Answered questions, openly, honestly and thoroughly. Jacob took extra time to educate us how the electronic system of the vehicle works. process. Answered questions, openly, honestly and thoroughly. Jacob took extra time to educate us how the electronic system of the vehicle works. Highly recommend working with Jacob and Volvo of Silver Spring. More

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Jacob and Eddie did an amazing job making sure I was happy and comfortable with my purchase. This is my 2nd XC90 I have purchased from this dealer. I recommend seeing Jacob he did not have the pushy att happy and comfortable with my purchase. This is my 2nd XC90 I have purchased from this dealer. I recommend seeing Jacob he did not have the pushy attitude that sales people often have. He made us feel like family and took his time showing us all our options. Eddie was amazing at making sure we got the car we wanted. He worked with us until we were conformable with our purchase. I also service my car here and Tanner has been a great help. He's always available for any of my service needs. More

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Fantastic service from Jacob and the team. We appreciated the help, very nice people and great location. We appreciated the help, very nice people and great location. More

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My husband and I bought our first Volvo in December of 2020 and had such a positive experience start to finish. Mabel and Eddie made the process super easy and really made us feel at home while at the de 2020 and had such a positive experience start to finish. Mabel and Eddie made the process super easy and really made us feel at home while at the dealership. When it came time to replace another one of our cars, we did not hesitate to return to Volvo Cars Silver Spring and call on Mabel and Eddie for help again. The two of them really went above and beyond to help us purchase our second SUV despite my challenging schedule. Two months after our purchase, I had the bad luck of driving over a nail and puncturing a tire so I brought it in for service and had another great experience thanks to Tanner's kindness. Every person we have interacted with at the dealership has been friendly and genuinely thoughtful. We are so thankful that we found Volvo Cars Silver Spring! Even now when we walk into the dealership, Mabel and Eddie recognize us and refer to us by name. More

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Jacob Burns: Was absolutely great, Jacob was persistent and consistently reached out daily, even though we were searching around Jacob stood out due to his unwavering persistence and dedication to closing and consistently reached out daily, even though we were searching around Jacob stood out due to his unwavering persistence and dedication to closing the deal. Well done thank you Jacob More

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Friendly, knowledgeable, great communicators, timely, convenient, would highly recommend. Appreciate all their time and personal attention. convenient, would highly recommend. Appreciate all their time and personal attention. More

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Volvo Cars Silver Spring is a stellar place to purchase a car -- Jacob was knowledgeable and generous with his time; patient, not pushy with a great sense of humor. Justin clearly explained the process and w car -- Jacob was knowledgeable and generous with his time; patient, not pushy with a great sense of humor. Justin clearly explained the process and was courteous throughout our changes in plans. Wonderful team! More

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