Jacob Burns
Jacob Burns at Volvo Cars Silver Spring

Jacob Burns | Page 13

Sales Consultant/OSD Specialist

Volvo Cars Silver Spring

3121 Automobile Blvd
Silver Spring, MD 20904

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5.0
174 Reviews
5.0

174 Reviews

Write a Review

174 Reviews of Jacob Burns

December 15, 2022

Dealership Rating
Employee Rating

Excellent customer service from the Manager and the customer service personnel, would do business with them again any other day. More

by rampadu799
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies , Abraham Blandon, Wyman Chow

Dec 16, 2022

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2022

Dealership Rating
Employee Rating

I purchased a very lightly used car from out of state. The process was easy and seamless, and my sales rep (Jacob) did an excellent job communicating throughout. I'm delighted with my purchase and with th More

by Rianleblanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow

Dec 09, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2022

Dealership Rating
Employee Rating

Great staff, great Customer Service. The establishment is clean and well organized. Easy to locate. More

by chavela731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow, Eddie Reyes

Nov 14, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2022

Dealership Rating
Employee Rating

Very knowledgeable, very responsive to a customer’s needs, and very easy to work with! More

by Cgreerhgreer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies

Nov 08, 2022

Volvo Cars Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2022

Dealership Rating
Employee Rating

Professional and transparent. My many questions throughout the process were all answered promptly. I appreciate that they took time to explain the features on the vehicle and of More

by DMW in MD
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 07, 2022

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 24, 2022

Dealership Rating
Employee Rating

My sales person made the process so smooth and easy. The staff were very profsssional More

by Marjogray
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mabel Matos, Justin Menzies

Oct 29, 2022

Volvo Cars Silver Spring responded

Hi Marjogray, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2022

Dealership Rating
Employee Rating

Very professional, great appearance. Excellent customer service. Timely and efficient. Got some items taken care of beforehand More

by vaughnandrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow

Oct 29, 2022

Volvo Cars Silver Spring responded

Hi Vaughnandrews, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

Jacob was great, I inquired about the car. He sent me a text and a video right away. We went to the dealership later that afternoon. He showed me everything about the car. We went on a nice More

by Jess.jack1309
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow

Oct 24, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2022

Dealership Rating
Employee Rating

Excellent experience with Jacob Burns. I would buy from him again. He was the best!! More

by michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Volvo Cars Silver Spring responded

Hi Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 14, 2022

Dealership Rating
Employee Rating

Overall it was a great experience. They were friendly and made the process simple and convenient. I would happily work with them again. More

by Ross Taylor
Recommend Dealer
Yes

Other Employees Tagged: Noah Greaney

Sep 16, 2022

Volvo Cars Silver Spring responded

Hi Ross, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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