Jacob Burns
Jacob Burns at Volvo Cars Silver Spring

Jacob Burns | Page 13

Sales Consultant/OSD Specialist

Volvo Cars Silver Spring

3121 Automobile Blvd
Silver Spring, MD 20904

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5.0
167 Reviews
5.0

167 Reviews

Write a Review

167 Reviews of Jacob Burns

October 20, 2022

Dealership Rating
Employee Rating

Jacob was great, I inquired about the car. He sent me a text and a video right away. We went to the dealership later that afternoon. He showed me everything about the car. We went on a nice More

by Jess.jack1309
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow

Oct 24, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2022

Dealership Rating
Employee Rating

Excellent experience with Jacob Burns. I would buy from him again. He was the best!! More

by michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Volvo Cars Silver Spring responded

Hi Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 14, 2022

Dealership Rating
Employee Rating

Overall it was a great experience. They were friendly and made the process simple and convenient. I would happily work with them again. More

by Ross Taylor
Recommend Dealer
Yes

Other Employees Tagged: Noah Greaney

Sep 16, 2022

Volvo Cars Silver Spring responded

Hi Ross, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 11, 2022

Dealership Rating
Employee Rating

I had a great experience overall. Everyone was very friendly, process was smooth and quick and all have been very responsive! More

by suer
Recommend Dealer
Yes
Sep 13, 2022

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2022

Dealership Rating
Employee Rating

Jacob was attentive and he listened to all of my requests for a new vehicle. He took great care of me and did everything possible to expedite my purchasing process. More

by renard123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2022

Dealership Rating
Employee Rating

We Recently purchased a volvo with Jacob Burns- the sales process was very easy and pleasant. Our car was clean at delivery and Jacob patiently helped us learn all of it's great features. Overall Jacob was k More

by Wheeler.joseph31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

August 04, 2022

Dealership Rating
Employee Rating

I had a great experience at Volvo Silver Spring. The staff was professional, knowledgeable about their product and courteous. I was very pleased with my service and especially my new E car. More

by KshereeH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies , Evelyn Allen, Kirk Daniels

Aug 05, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

July 27, 2022

Dealership Rating
Employee Rating

Jacob was very helpful from Day 1 and very quick to get in touch with us to arrange a test drive. Very personable and explained everything thoroughly. More

by twindoc3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Volvo Cars Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2022

Dealership Rating
Employee Rating

Seamless process to purchase new car and sell trade in. Justin & Jacob we’re responsive and transparent. Very good experience overall. More

by Msalotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies

Jul 28, 2022

Volvo Cars Silver Spring responded

Hi Msalotti, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2022

Dealership Rating
Employee Rating

Jacob was professional, responsive, and very easy to work with. We would recommend him without hesitation. More

by jrogerclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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