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Jack Smith
Jack Smith at Coastal Kia
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Jack Smith

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Jack Smith

April 07, 2025

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Employee Rating

Jack Smith, our salesman, was the best! Very knowledgeable, courteous, top notch customer service! Only issue we have concerns the sales paperwork which we have yet to receive! It has b More

by caulders
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Apr 08, 2025

Coastal Kia responded

Thank you Mr. Caulder for your patience. We appreciate you taking our call this morning. The paperwork you requested has been sent to your Longs, SC address. Please do not hesitate to reach out if you need anything. Enjoy your new car! Thank you for choosing Coastal Kia. Please reach out to our Operations Manager Peggy Roberts on her direct line of 910-798-4706 if you need anything. Congratulations!

February 24, 2025

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Employee Rating

Our experience buying a used vehicle with Coastal Kia was great. We had a very good salesman in Jack and he helped to get us a deal that we were comfortable with and into a vehicle only 2 years old with less More

by Jem63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Isaiah Torres

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Feb 24, 2025

Coastal Kia responded

Fantastic! Thank you for the amazing testimonial and high recommendations. We love the feedback including, "our experience buying a used vehicle with Coastal Kia was great." It is wonderful to hear how our Product Specialist Jack Smith exceeded your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations!

February 21, 2025

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Cool place. Nice people. Wish my payment was lower, but the customer service was excellent More

by jaclyn.engel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Nguyen, Guder "GQ" Quezada, Jan Ramos

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Feb 24, 2025

Coastal Kia responded

Congratulations! Thank you for the five star review and gracious compliments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

January 26, 2025

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We have been customers for 8 years and have purchased 3 Kias in the past. Always feel like family when we’re there. Everyone is so nice and helpful. More

by SANSUN711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Jan Ramos

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Jan 27, 2025

Coastal Kia responded

Thank you for the five star review and high marks for our team members! Your loyalty over the past eight years is truly appreciated. Thank you for your gracious compliments and trust. We are here if you need us.

January 06, 2025

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Employee Rating

We had a great experience at Coastal Kia and would recommend to anyone looking for an easy and almost enjoyable car buying process. More

by brice.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, Michael Mascavage, Guder "GQ" Quezada, Riley Harlow

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Jan 06, 2025

Coastal Kia responded

Thank you for the five star rating and high marks for so many of our team members! It was kind of you to go online and rate your recent purchase experience. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

December 30, 2024

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Employee Rating

My experience a Kia was great. Jack was an excellent sales man. 10 out of 10 experience More

by Heathgonyer14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 31, 2024

Coastal Kia responded

Thank you for the five star review and compliments for Jack Smith. You mentioned he was "10 out of 10". Is the rating of one star for Jack an error? We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the gracious comments including, "my experience at Kia was great." Congratulations and enjoy!

December 27, 2024

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Employee Rating

Services were prompt. People are friendly and courteous. Provided details on vehicle features and accessories. Transaction was smooth. More

by BrendaVrooman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Torres

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Dec 27, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. We love the comments including, "services were prompt, people are friendly and courteous....transaction was smooth." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 16, 2024

Dealership Rating
Employee Rating

We were very impressed by this dealership! Everyone that we dealt with was knowledgeable and friendly. No hard pressure to buy! Would recommend Costal Kia to everyone. More

by RSCHWARTZ269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright, Isaiah Torres

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Dec 19, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and high recommendations. We love the feedback including, "we were very impressed by this dealership!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy.

November 21, 2024

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Employee Rating

Customer centric personnel who are professionals in all aspects of their business . I highly recommend this dealership More

by jdlocke1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

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Nov 22, 2024

Coastal Kia responded

We appreciate the five star review and high recommendations. It was thoughtful of you to go online and rate your experience. Please do not hesitate to reach out if you need us. Thanks again!

November 18, 2024

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Employee Rating

Really good experience with the vehicle purchase, really nice people, and the salesman we have Mr.Smith Amazing guy. More

by Teresita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 19, 2024

Coastal Kia responded

We sincerely appreciate the five star review and compliments for our Product Specialist Jack Smith. We are thrilled to hear how Jack exceeded your expectations and made your purchase experience enjoyable. It was thoughtful of you to mention Jack Smith by name. Please do not hesitate to reach out if you need us. Enjoy!

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