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Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.7
1,049 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

1,049 Reviews

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1049 Reviews of Jack Kim

February 19, 2026

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Employee Rating

We brought both of our Hyundai vehicles to South Bay Hyundai for their excellent warranty service department, provided by our Service Advisor, Mr. Jack Kim More

by CGYAMAKI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kei Yukimura

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January 20, 2026

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Very thorough inspection, honest recommendations and good communication, rewards program that offers coupons and service discounts More

by KG
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Recommend Dealer
Yes
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Jan 26, 2026

South Bay Hyundai responded

Thank you for your review! We’re glad to hear that you appreciated the thorough inspection, honest recommendations, and clear communication. It’s great to know our rewards program and service discounts added value to your visit as well. We truly appreciate you choosing us and look forward to seeing you again!

January 16, 2026

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Employee Rating

Jack is the best! Once the tech was able to trouble shoot the issue causing check engine light. The part was ordered and he explained to me next steps. More

by IRENE
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Recommend Dealer
Yes
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Jan 19, 2026

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Jack was able to guide you through the process, explain the next steps clearly, and ensure everything was handled smoothly once the part was ordered. We’ll be sure to pass along your kind words, thank you for choosing us!

January 03, 2026

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They were professional and got me in on a day they were very busy. They did great work. More

by DEADMIDFISCUM
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Recommend Dealer
Yes
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Jan 05, 2026

South Bay Hyundai responded

Thank you for your kind words! We’re glad our team was able to accommodate you on a busy day and provide great service. We truly appreciate your feedback and look forward to seeing you again!

December 03, 2025

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Everything taken care of in a timely and professional manner. Staff were courteous, efficient and effective. More

by ABHOLMAN8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that our team provided timely and professional service. We’ll be sure to share your feedback with the staff, they’ll be happy to know their efforts made a difference.

November 21, 2025

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Employee Rating

This experience helped restore my trust in dealer managed service. Easy to make an appointment, personable care in explanations of service, work completed as anticipated in terms of quality and timing. Fair More

by jmkyle34
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re delighted to hear that our service team helped restore your trust in dealer-managed service. It’s great to know that your appointment was easy, our explanations were clear, the work met your expectations, and the pricing felt fair. We truly appreciate your feedback and look forward to serving you again!

November 18, 2025

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Employee Rating

i was lied to from the service department when my first engine blew that I would be receiving a new engine.. I was told that multiple times. I am on engine number three. Not due to my fault. I will never More

by DARLINDANA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Calvin Jeong, Nicole Nelson

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Nov 20, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and understand your frustration. We take feedback like yours seriously and appreciate you sharing the details of what happened. Our team strives to provide clear communication and reliable service, and your comments will be shared internally to help us improve moving forward. Thank you for taking the time to provide your feedback.

November 05, 2025

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Courtesy and professionalism isn’t a given these days. Jack exemplifies both in the way he interacts with customers and handles requests. More

by Bobio18
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Workmanship
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Recommend Dealer
Yes
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Nov 07, 2025

South Bay Hyundai responded

Thank you for sharing your thoughtful feedback! We’re delighted to hear that Jack’s courtesy and professionalism stood out during your visit. He truly takes pride in providing exceptional service, and we’ll be sure to pass along your kind words. We appreciate your trust and look forward to serving you again!

November 04, 2025

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Employee Rating

My service experience continues to be top notch at SB Hyundai. Special thanks to Jack Kim for making the experience excellent! More

by GHMcPhatter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

South Bay Hyundai responded

Thank you for the kind words! We're thrilled to hear your service experience continues to be excellent and that Jack Kim made such a positive impression. We’ll be sure to share your appreciation with him, we look forward to seeing you again at your next visit!

October 23, 2025

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Employee Rating

Clean, friendly, professional. I was happy with the service and with the time it took. More

by SSTRATI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you found our service clean, friendly, and professional, and that your visit was efficient. We appreciate your feedback and look forward to serving you again!

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