JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
127 Reviews
4.8

127 Reviews

Write a Review

Dealership Experience

25 yrs, 5 mos

Languages Spoken

English English

127 Reviews of JR Reynolds

July 14, 2025

Dealership Rating
Employee Rating

Absolutely fantastic! ! My car felt the love!! Excellent and quick service!! Thank you so much!! More

by edwards.li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 09, 2025

Dealership Rating
Employee Rating

The service department is always courteous & upfront. We have worked with JR Reynolds for years & appreciate how he takes care of people. Also - they are so organized & don’t make you wait in ridiculous More

by mgmarcus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

July 04, 2025

Dealership Rating
Employee Rating

Excellent service department that keeps our Civics in top condition. Excellent communication on repairs and convenient and friendly shuttle service. More

by jandgperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

June 22, 2025

Dealership Rating
Employee Rating

JR and Jonathan met my expectations and the repair and seat covers issues were taken care of More

by scm590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson

Jun 23, 2025

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 10, 2025

Dealership Rating
Employee Rating

We have been doing business with Shottenkirk for at least 10 years have bought three vehicles from them and and have all our service done there a great team More

by leewms46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

May 28, 2025

Dealership Rating
Employee Rating

Wonderful service department. Very professional Would use the department every time. The service writer was great . More

by Laszlo.gyorok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 28, 2025

Dealership Rating
Employee Rating

Best service dept in Huntsville. Hands down. I won’t let anyone else touch my vehicles except Shottenkirk. More

by Bigorangez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

May 21, 2025

Dealership Rating
Employee Rating

Shottenkirk Honda provides excellent service. The dealership is very clean, and everyone there is courteous and very professional. Waiting while work is being done is a pleasant experience . Quic More

by frances.phillips47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

November 07, 2024

Dealership Rating
Employee Rating

Had some maintenance work done and a visor needed to be replaced. The service was quick and professional. The visor had to be ordered. The part came in the next day. Installed in 15 min. Great service More

by BILL35773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 06, 2024

Dealership Rating
Employee Rating

All the staff are always friendly and willing to help in any way. JR is always there to listen to my concerns. I appreciate all the mechanics and the ladies at all the help desk. Heidi is so amazing and kin More

by HAYMERRIJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laszlo Gyorok

Nov 07, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

1
...

Dealership Inventory (340 Vehicles)

new 2025 Honda Civic car, priced at $29,055
2025 Honda Civic
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2025 Honda Pilot car, priced at $51,505
2025 Honda Pilot
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2021 Toyota 4Runner car, priced at $47,994
2021 Toyota 4Runner
used
Lunar Rock exterior
Automatic
Four-wheel Drive
new 2025 Honda Civic Hybrid car, priced at $31,300
2025 Honda Civic Hybrid
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
used 2020 Ford Mustang car, priced at $33,596
2020 Ford Mustang
used
Orange exterior
Automatic
Rear-wheel Drive
used 2022 Mercedes-Benz CLS 450 car, priced at $50,934
2022 Mercedes-Benz CLS 450
used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive