JP Phillips
JP Phillips at Toyota of Des Moines
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JP Phillips

General Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
52 Reviews
4.6

52 Reviews

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52 Reviews of JP Phillips

June 11, 2024

Dealership Rating
Employee Rating

Had an issue after a brake repair. I complained that it took a week to repair, Toyota went out of their way to make it right with me as well as fix the issue. Great work Toyota!! More

by JOSH@OTB-WEB.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

June 01, 2024

Dealership Rating
Employee Rating

Toyota of Des Moines is the only place that I will go to have my vehicle serviced. Everyone I spoke with was very knowledgeable and accommodating. JP Phillips was very professional and personable during our More

by Raven Jones
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Jun 03, 2024

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback. Have a great day!

May 31, 2024

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Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by RLEGENDKOPF
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Toyota of Des Moines responded

Thank you for the 5-star review! We're always striving to provide a positive experience. Thanks for choosing Toyota of Des Moines!

May 30, 2024

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Employee Rating

Everyone is very helpful and friendly. They are all a wealth of knowledge. I will always buy and bring my vehicles here. More

by IowaBigCat
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

May 24, 2024

Dealership Rating
Employee Rating

I have always had excellent service. The people are courteous and get you in on your scheduled time. The service department is kept neat and clean. They also have a nice waiting room to More

by egabus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

We appreciate your loyalty! We strive for excellent service, courteous staff, and a comfortable waiting area. Thank you for choosing us!

May 24, 2024

Dealership Rating
Employee Rating

The fine team at Toyota of Des Moines did an excellent job on my recent service. I showed up without an appointment and was taken care of promptly. More

by adamschmidt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We're happy to help even without an appointment. Glad we got you back on the road quickly!

May 23, 2024

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Employee Rating

Best dealership around! The service provided was top notch! The employees are all really friendly! More

by CJ
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Recommend Dealer
Yes

Other Employees Tagged: Terry M,

May 24, 2024

Toyota of Des Moines responded

Wow, thanks for the kind words! We're thrilled you had a top-notch experience. Thank you for your review!

May 21, 2024

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Employee Rating

Once in contact all is ok. Trouble communicating. Prices too HIGH after 2 year maintenance. More

by jba1b2c3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Toyota of Des Moines responded

Thanks for your honest review! We'll improve communication. Call service to discuss 2-year maintenance cost breakdown.

May 18, 2024

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Employee Rating

Friendly place and great service and fast. Love the videos. Would highly recommend to other people More

by DIANERENZO.DR
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

May 20, 2024

Toyota of Des Moines responded

Friendly faces, fast service, and informative videos? We've got you covered! Thanks for recommending Toyota of Des Moines!

April 20, 2024

Dealership Rating
Employee Rating

They are awesome. I have bought 3 Toyota tundras there and they're very professional and good service. More

by LLAMASTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Murray, Debby Ellsworth

Apr 22, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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