JC Cooper | Page 26

Was not allowed to use my $100 Bucks Coupon despite getting a service (brake service and oil change) that totaled over $350. getting a service (brake service and oil change) that totaled over $350. More

by O.Hi Verified Customer Verified Customer

Report | Print

The service department is outstanding great experience ever time i bring my vehicle in, and never has it took over 45 minutes for tire rotation and oil change! ever time i bring my vehicle in, and never has it took over 45 minutes for tire rotation and oil change! More

by JCT703 Verified Customer Verified Customer

Report | Print

My whole life I’ve been taught to not go to the dealership for oil changes or any car maintenance. Toyota always gives me a fair price and treats me with respect. Highly recommend. dealership for oil changes or any car maintenance. Toyota always gives me a fair price and treats me with respect. Highly recommend. More

by hellokarenklaus Verified Customer Verified Customer

Report | Print

I have been very pleased with the service at Cobb County Toyota who I have dealt with exclusively (For my Toyotas), since 1989, in the past, including the service provided by Mr. Cooper. This last experien Toyota who I have dealt with exclusively (For my Toyotas), since 1989, in the past, including the service provided by Mr. Cooper. This last experience was a disappointment, and a negative impact to my opinion of Cobb County Toyota's service. The time I waited to have tires mounted (Four hours), the fact that I had asked for five tires, yet only four were available at my scheduled appointment, the not being told what was happening, or not being notified (As I was told I would be!), when the fifth tire was available, all contributed to my attitude. More

by TOPPER Verified Customer Verified Customer

Report | Print

I’ve had this SUV for two years and 35k miles now. I took it for service at 10k and complained about rear hatch struts jumping when opening. And took in again yesterday at 35k miles for same thing. Ea I took it for service at 10k and complained about rear hatch struts jumping when opening. And took in again yesterday at 35k miles for same thing. Each time they say they can’t duplicate even though the service man checking me in saw it. Each time I leave it starts again next day. I think they just wipe oil on it so they can say it won’t duplicate. As my warranty is just about to expire I told the rep that I want it on record again that it’s making noise and don’t want them to tell me after warranty expires I need to buy new struts. He just looked at me and said I must have hit it with something. He wouldn’t acknowledge and put on record basically saying here’s your keys. Very frustrating they can’t just fix the problem instead of masking it. And yes it’s making the noise and jumping today, one day after I left service. More

by LARRY.HIEBER Verified Customer Verified Customer

Report | Print

Great dealership & staff! Took my car for an oil change and ordered some parts and had no issues whatsoever! Took my car for an oil change and ordered some parts and had no issues whatsoever! More

by ALEXACROW1 Verified Customer Verified Customer

Report | Print

Great service at fair price. Cobb County Toyota keeps our two cars on the road. We trust the service. Thanks. Cobb County Toyota keeps our two cars on the road. We trust the service. Thanks. More

by STPARKS Verified Customer Verified Customer

Report | Print

Brought my 24 tundra in for a service and they did not do the full-service and then top off all the fluids the full-service and then top off all the fluids More

by RPETTY3910 Verified Customer Verified Customer

Report | Print

I received excellent customer service from JC Cooper. He was very professional, helpful, and knowledgeable while my car got serviced swiftly. It's no wonder so many were asking to be assisted by him by n He was very professional, helpful, and knowledgeable while my car got serviced swiftly. It's no wonder so many were asking to be assisted by him by name that morning. Hats off to the car maintenance folks as well for the good and quick service. More

by A. P. Verified Customer Verified Customer

Report | Print

Long wait and the tech adjusted my seat. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. More

by JBENEDICT618 Verified Customer Verified Customer

Report | Print