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Ivette Rodriguez
Ivette Rodriguez at Norm Reeves Honda Superstore - Huntington
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Ivette Rodriguez

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
277 Reviews
4.9

277 Reviews

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277 Reviews of Ivette Rodriguez

January 19, 2025

Dealership Rating
Employee Rating

I highly recommend Edward and Norm Reeves! The entire process from making the appt, the comms and the actual service was stellar. Edward made it all happen. In short, he and the entire norm re More

by Mmcshane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight, Tech Tang

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Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled you had a stellar experience with Edward and our team! Thank you for the high recommendation—it means the world to us. We look forward to your next visit!

January 18, 2025

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Employee Rating

Helpful and gets the job done. Gave me an estimate of when my car would be done and it was finished earlier. Everyone is always nice. More

by Elliatholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re glad our team delivered efficient service and finished earlier than expected. We appreciate your trust in us and look forward to seeing you again!

January 12, 2025

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Employee Rating

I stopped in without an appointment. They looked super busy, the waiting area was almost completely full. Ivette listened carefully to my concerns, tole me it would be probably an hour. More

by Brenda.Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

An hour sounds like a reasonable amount of time, especially when we were so busy, Brenda! Thanks for sticking with us, and we're happy that Ivette took the time to listen to what your car needed. Feel free to either schedule a visit online or to stop by our Express Service lane.

January 11, 2025

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Employee Rating

Folks at this dealership have always been courteous, fast, and straightforward regarding my needs. Last service visit was just fine. Vivian was all those things I said. I’ll continue to get my CRV servi More

by Gregvk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty to our dealership, Greg! It sounds like our staff, especially Viviana, makes you feel comfortable and reassured when you bring your Honda CR-V in for service. That makes us happy! Thank you, and we'll see you next time!

January 10, 2025

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Employee Rating

I ordered an Oil change, tire rotation, Engine filter replaced and brakes tested all checked out okay in 90 minutes. More

by LEN CISEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Viviana Saenz, Tony Lagos

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Jan 11, 2025

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service appointment for an oil change, tire rotation, and engine filter replacement, Len! We're relieved to hear that your brakes passed the test. Remember to give us a ring if you experience any brake issues such as squeaking or grinding. Thanks so much!

January 09, 2025

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Employee Rating

I was greeted right away, the minute I drove up. Super efficient! Shuttled home and was given quotes as promised. More

by Donnamarieb08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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Jan 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service visit for your Honda, Donna! We appreciate you letting us know. It's wonderful that you could take advantage of the shuttle service. If you're looking for a quick visit for routine maintenance, be sure to consider using Express Service. Thank you!

January 08, 2025

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Employee Rating

bad customer service! Did not say the fee before doing the diagnostic. Did not pick up customer like promise, and did not wash customer's vehicle as told More

by Levanquy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, Your feedback is valuable to us so that we can iron out any issues you may have experienced and provide you with a five-star experience next time. These issues you brought up about the diagnostic fee, pickup services, and car wash will be addressed with our service team. If you’d like to discuss this with our Service department, please contact Catherine Schlueter at catherine.schlueter@normreeves.com or (714) 842-5431. Thank you.

January 05, 2025

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Employee Rating

Super professional, amable, cortés y muy respetuoso, pero sobretodo muy puntual en su trabajo te tiene el carro a tiempo. More

by carlosma4830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Jason Ung, Clayton Einck, Benito Torres, John Le, Viviana Saenz, Tony Lagos

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Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

¡El servicio puntual debe ser una prioridad en todos los concesionarios, Carlos! Nos alegra que hayas podido aprovechar nuestros servicios, y eres bienvenido en cualquier momento. Por favor, háznos saber qué más podemos hacer por ti. ¡Gracias!

January 04, 2025

Dealership Rating
Employee Rating

These people always take great care of me great service department thank you so much More

by Kimberlyfrasca77
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, John Le

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Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate the loyalty, Kimberly! It's our goal to take care of our customers and their cars and make everyone happy. Thanks for giving us your business! We'll see you next time!

January 04, 2025

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Employee Rating

Excellent dealership and very friendly staff, they treat me very well, I always recommend it More

by Cecig434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate you recommending us to your friends and family, Ceci! That's how we get many customers, and it really flatters us. Thank you for letting us know, and we're happy to serve you for many more years and miles to come!

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