Ivan Wong | Page 7

Went in for oil change and they found another problem, service adviser informed me work was taken care of thru extended warranty plan service adviser informed me work was taken care of thru extended warranty plan More

by HALLCTS Verified Customer Verified Customer

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Took my car in to get fixed, it stayed there for 2 weeks with no updates or no communication at all from Ivan. I had to pick it up because i need my car and it was just sitting at the dealership. I was tol with no updates or no communication at all from Ivan. I had to pick it up because i need my car and it was just sitting at the dealership. I was told, they would call me back when they would be able to resolve her problem but still have not heard back. AND when I picked up my car there were Lights on the dash that were not on before and now the car battery is completely dead. I think I'm going to start taking my car to another dealership because this is xxxxxxxx. More

by maryatrigo Verified Customer Verified Customer

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Ivan was great and communicated throughout the entire process. Even with the Thanksgiving break, feel timelines were kind enough for the expectation process. Even with the Thanksgiving break, feel timelines were kind enough for the expectation More

by joseavelar25 Verified Customer Verified Customer

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Greate service. Clear and transparent explanations over the needs on the service that I requested for my car. Clear and transparent explanations over the needs on the service that I requested for my car. More

by gmoreyes Verified Customer Verified Customer

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Visiting with Archer Volkswagen is comparable to visiting with family where everybody knows your name. with family where everybody knows your name. More

by craigcmg2 Verified Customer Verified Customer

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Great great great great great great great great good great good great good great good great good job good luck great good great good great good great good job good luck More

by KEENA15MED Verified Customer Verified Customer

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Ivan Wong is great ! I would get rid of my Volkswagen if he’s no longer there. I would get a Toyota Prius since there’s a dealer closer to me. I would get rid of my Volkswagen if he’s no longer there. I would get a Toyota Prius since there’s a dealer closer to me. More

by peteryem Verified Customer Verified Customer

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I walked into Archer Volkswagen with an open mind and a clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty. clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty. I experienced all of that from the moment I arrived. From start to finish, my options were clearly laid out. I sat in and explored every vehicle I thought I wanted, but Lee, my sales advisor, ultimately put me in the vehicle he knew I’d love and genuinely needed. His experience, insight, and honesty made this entire process a major plus. One test drive was all it took! I drove off the lot in the perfect car for me. I’m incredibly excited to start my journey with my new Volkswagen Atlas Cross Sport. This was hands down the best car buying experience I’ve ever had. At Archer Volkswagen, you feel welcomed, heard, valued, and supported throughout your entire car buying journey. Five stars, two thumbs up! Get with Lee, get with Archer, get with Volkswagen. Highly recommend! More

by Briana Garcia Verified Customer Verified Customer

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I’m truly satisfied with the service and help provided by the staff at Archer Volkswagen. So much that this is my 3rd VW purchase. After riding with me and driving my VW for 5years my wife decided to take th the staff at Archer Volkswagen. So much that this is my 3rd VW purchase. After riding with me and driving my VW for 5years my wife decided to take the VW plunge also. We’re now both VW’rrrs! More

by BEENIEB Verified Customer Verified Customer

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Reliable dealer with good customer service employees therefore they the best me I like the company and I will always go to them therefore they the best me I like the company and I will always go to them More

by oluvicky2002 Verified Customer Verified Customer

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