Ian Martin
Ian Martin at BMW of West Chester
Refer Me

Ian Martin | Page 25

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
249 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 7 mos

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

249 Reviews

Write a Review

249 Reviews of Ian Martin

November 22, 2017

Dealership Rating
Employee Rating

A nice person We weren't sure what we wanted, or even if we wanted a BMW. Ian spent several hours with us, answering our questions, going for a test drive and answ More

by John R
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 28, 2017

BMW of West Chester responded

Thank you for your kind words for Ian. We are delighted to hear he was able to assist you in finding the BMW that best suited your needs. Thanks again for choosing Otto's.

September 05, 2017

Dealership Rating

Fiendly, informative but no pressure service Ian Martin has been available for all of my extra questions or concerns. Courteous and a gentleman as well as a knowledgable helpful salesman. He ma More

by Ruby Tremblay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 05, 2017

BMW of West Chester responded

Thank you so much for your wonderful feedback and compliments for Ian. We're delighted to hear you were so pleased.

September 01, 2017

Dealership Rating
Employee Rating

Organized Ian Martin handled my transaction and was well organized. It was not the normal 'all-day' at the dealership. It was very quick, but thorough. Ian t More

by Chuck T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristina Acosta

Sep 01, 2017

BMW of West Chester responded

We're pleased to hear Ian was able to accommodate your purchase needs so efficiently. Thank you for choosing Otto's BMW.

August 28, 2017

Dealership Rating
Employee Rating

Casual and friendly,Beautiful people, Beautiful showroom Happy and courteous staff. Ian Martin was the perfect Client Adviser I could have hoped for. He explained in detail all the features and performance o More

by White535i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2017

BMW of West Chester responded

Thank you for your great review and compliments for Ian. Welcome to the Otto's BMW family.

August 11, 2017

Dealership Rating
Employee Rating

Great buying experience Ian monitored BMW manufacturing start dates for the 2018 M3 model year, allowing me to order as soon as this was possible. Otto's sales volume and ass More

by Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin

Aug 14, 2017

BMW of West Chester responded

Thank you for your great review and wonderful compliments for Ian. We truly appreciate your business.

August 01, 2017

Dealership Rating
Employee Rating

Excellence Service and Experience Ian's delivery of my car was excellence and had me in and out at a reasonable length of time. Also he answered all my questions about the vehicle and More

by ILANBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2017

BMW of West Chester responded

Thank you for your excellent review and great compliments for Ian. We truly appreciate your business.

June 18, 2017

Dealership Rating
Employee Rating

Ian, our salesman was extremely knowledgeable and courteous. Nice and friendly greeter, salesman and financial manager. Looking forward to see how quickly the service department services our vehicle. Thank you More

by Used2014bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Covell

Jun 19, 2017

BMW of West Chester responded

Outstanding! It is truly gratifying to hear you were so pleased with all aspects of the purchase of your X5.

June 01, 2017

Dealership Rating
Employee Rating

Purchase of CPO 5 Series 100% professional from start to finish. Ian and Pat were organized, competent, and knowledgeable. I was shown exactly the vehicles I was interested More

by Mark
Friendliness
Recommend Dealer
Yes
Jun 01, 2017

BMW of West Chester responded

Thank you for your wonderful compliments for Ian and Pat. Your complete satisfaction is our goal every time.

April 04, 2017

Dealership Rating
Employee Rating

Great experience with no pressure. Ian Martin was very professional and had a no pressure approach. He was responsive to what we wanted instead of what he wanted to sell us. Dealership More

by Bill_X5_440i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2017

BMW of West Chester responded

Excellent! Thank you for your recognition of Ian. We look forward to showing off our new facility to you in the coming months.

...
25

Dealership Inventory (189 Vehicles)

used 2024 BMW X3 car, priced at $46,850
2024 BMW X3
used
Gray exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $44,850
2024 BMW X3
used
Dark Graphite exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $44,849
2024 BMW X3
used
Blue exterior
Automatic
All-wheel Drive
used 2024 BMW X1 car, priced at $56,595
2024 BMW X1
used
White Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW M240 car, priced at $58,730
2025 BMW M240
new
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW X6 M car, priced at $144,985
2025 BMW X6 M
new
Gray Metallic exterior
Automatic
All-wheel Drive