Ian Martin | Page 24

Satisfied Bew Customer The entire process from start to finish was great. My brother recommended Ian Martin and I would too. My car, built to my specification, was shipped f The entire process from start to finish was great. My brother recommended Ian Martin and I would too. My car, built to my specification, was shipped from Europe to the USA. Ian recommended a web site where I could follow the route of the ship. This was fun and educational too. I told Ian I only wanted to be contacted by email, not by phone, and he honored my request. Pick up day was a pleasure with everything ready to be signed. It was nice that my new car was put in a viewing area which enhanced the final buying process. Ian explained everything in terms I understood. He did not put me under any pressure and was very thorough too. More

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excellant dealership Very helpful and experienced sales person. Highly recommend Ian Martin. He knew the answers to all our questions. Responded very quickly to any emails Very helpful and experienced sales person. Highly recommend Ian Martin. He knew the answers to all our questions. Responded very quickly to any emails. Willing to meet with us even on day off. More

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Great Dealer We found the car we wanted 800+ miles away from our home. We were able to call and get everything started in the purchase process. Ian Martin was ve We found the car we wanted 800+ miles away from our home. We were able to call and get everything started in the purchase process. Ian Martin was very helpful in attaining all the documentation needed to get my trade in processed and the financials setup for the purchase of our vehicle. We drove overnight and Otto's was great to hold on to the SUV we had been searching to find for sometime. Than you More

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Purchased My Leased BMW Doing business with Otto's BMW is a delight. Ian Martin has been my "go-to" BMW person who knows my needs and preferences. Working with Ian is the rea Doing business with Otto's BMW is a delight. Ian Martin has been my "go-to" BMW person who knows my needs and preferences. Working with Ian is the reason I chose Otto's BMW Dealership and I was not disappointed in any aspect of our discussions and transaction. I hightly recommend Otto's service and Ian Martin for a quality BMW sales and service experience. More

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Preowned car purchase I came in to see a preowned Mercedes and worked with Ian. After looking at similar cars at other dealerships, it was a pleasure to work with Ian and f I came in to see a preowned Mercedes and worked with Ian. After looking at similar cars at other dealerships, it was a pleasure to work with Ian and find the car I wanted, at the right price, without the typical dealership hassle. Ian was there with answers and offered options without trying to sell me things i didn’t want. More

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Overall great experience. Ian was great to work with, my husband and I stopped in to see a car that we liked and Ian was kind, professional and accommodating. He promptly had o Ian was great to work with, my husband and I stopped in to see a car that we liked and Ian was kind, professional and accommodating. He promptly had our car cleaned and ready for us to pick up with all the paperwork ready when we arrived, we did not have to spend 3 hours at the dealership, which was a really pleasant experience. I will recommend Ian to our family and friends with no hesitation. More

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New X3 Ian was no pressure and very accommodating. He even came in on his day off to help me pick out my new car. I love my new X3. Ian was no pressure and very accommodating. He even came in on his day off to help me pick out my new car. I love my new X3. More

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Purchase car at end of lease Ian Martin did a great job of explaining our options for dealing with the end of our existing lease. He covered the costs of each option and was happ Ian Martin did a great job of explaining our options for dealing with the end of our existing lease. He covered the costs of each option and was happy to talk through all the options. He was also thorough about all the paperwork and details and followed through with all aspects of the final transaction. More

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Above and beyond Ian Martin went out of his way to find the interior seating package that was not being offered within the BMW site build. The color and leather optio Ian Martin went out of his way to find the interior seating package that was not being offered within the BMW site build. The color and leather options just didn't suit what I wanted and he was able to navigate around that issue to get just what I wanted. This type of care is what earns my respect and rating as reflected above in addition to courtesy and patience shown to me during the buy process. More

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Great Experience I worked with Ian Martin in Sales and had a extremely positive experience. Everyone involved was very friendly, accommodating, and knowledgable. I was I worked with Ian Martin in Sales and had a extremely positive experience. Everyone involved was very friendly, accommodating, and knowledgable. I was recommended to come to Otto's BMW by a family member and am very glad I did! Ian is amicable and professional, and did his best to find what I was looking for at a price point I was happy with. I look forward to working with Ian in the future and will recommend him to anyone looking for a BMW. More

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