Ian Martin
Ian Martin at BMW of West Chester

Ian Martin | Page 24

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
260 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

9 yrs, 7 mos

Industry Experience

10 yrs

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

260 Reviews

Write a Review

260 Reviews of Ian Martin

June 01, 2018

Dealership Rating

Satisfied Bew Customer The entire process from start to finish was great. My brother recommended Ian Martin and I would too. My car, built to my specification, was shipped f More

by Anne1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pinkerton

Jun 02, 2018

BMW of West Chester responded

Thank you so much for the nice words about Ian M!! He has a great demeanor that clients really love - we're glad you agree. Enjoy your new car and rely on us to take care of any needs it may have!

May 06, 2018

Dealership Rating
Employee Rating

excellant dealership Very helpful and experienced sales person. Highly recommend Ian Martin. He knew the answers to all our questions. Responded very quickly to any emails More

by anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2018

BMW of West Chester responded

We're delighted to hear Ian M was able assist you so effectively and efficiently. Thank you for choosing Otto's BMW.

April 22, 2018

Dealership Rating
Employee Rating

Great Dealer We found the car we wanted 800+ miles away from our home. We were able to call and get everything started in the purchase process. Ian Martin was ve More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Spezialetti

Apr 23, 2018

BMW of West Chester responded

Outstanding! We're delighted to hear Ian M was able to make your long distance transaction as easy as possible.

April 18, 2018

Dealership Rating
Employee Rating

Purchased My Leased BMW Doing business with Otto's BMW is a delight. Ian Martin has been my "go-to" BMW person who knows my needs and preferences. Working with Ian is the rea More

by Missymare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2018

BMW of West Chester responded

Excellent! It is gratifying to hear that Ian M was able to tailor your purchase experience to your specific needs. Thank you for choosing Otto's BMW.

April 09, 2018

Dealership Rating
Employee Rating

Preowned car purchase I came in to see a preowned Mercedes and worked with Ian. After looking at similar cars at other dealerships, it was a pleasure to work with Ian and f More

by Newbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2018

BMW of West Chester responded

Easy, without hassle is the way we like to do business, Great to Ian was able to assist you so effectively. Thanks for choosing Otto's.

April 02, 2018

Dealership Rating
Employee Rating

Overall great experience. Ian was great to work with, my husband and I stopped in to see a car that we liked and Ian was kind, professional and accommodating. He promptly had o More

by suemcd71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

BMW of West Chester responded

Excellent. We know your time is valuable. It is gratifying to hear Ian was able to provide the efficient, professional experience you were looking for. Thank you for choosing Otto's.

March 28, 2018

Dealership Rating
Employee Rating

New X3 Ian was no pressure and very accommodating. He even came in on his day off to help me pick out my new car. I love my new X3. More

by TShapiro
Friendliness
Recommend Dealer
Yes
Mar 28, 2018

BMW of West Chester responded

Thank you for your recognition of Ian M in assisting you with your X3 selection. Thanks again for choosing Otto's BMW and enjoy the spring driving season.

March 21, 2018

Dealership Rating
Employee Rating

Purchase car at end of lease Ian Martin did a great job of explaining our options for dealing with the end of our existing lease. He covered the costs of each option and was happ More

by ScottA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

BMW of West Chester responded

We're delighted to hear Ian M was able to effectively assist with your end of lease transaction and explaining available options best for you. Thanks again for choosing Otto's.

March 06, 2018

Dealership Rating
Employee Rating

Above and beyond Ian Martin went out of his way to find the interior seating package that was not being offered within the BMW site build. The color and leather optio More

by jcapaldi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2018

BMW of West Chester responded

Outstanding! We are pleased to hear Ian M was so effectively able to assist you in getting your BMW configured in the way that best met your needs. Thanks again for choosing Otto's.

February 26, 2018

Dealership Rating
Employee Rating

Great Experience I worked with Ian Martin in Sales and had a extremely positive experience. Everyone involved was very friendly, accommodating, and knowledgable. I was More

by taomcd312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2018

BMW of West Chester responded

Outstanding! We're delighted to hear you enjoyed working with Ian M. Welcome to the Otto's BMW family.

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