Ian Martin
Ian Martin at BMW of West Chester
Refer Me

Ian Martin

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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5.0
253 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 8 mos

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

253 Reviews

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253 Reviews of Ian Martin

March 29, 2025

Dealership Rating
Employee Rating

Easy and pleasant experience. My advisor, Ian Martin, was a pleasure to deal with. Thorough explanations, and was given a very fair deal More

by bgharms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk, Christian Lopez

March 10, 2025

Dealership Rating
Employee Rating

I highly recommend Ian at this dealership. He went above and beyond from start to finish in my new car purchase and was extremely easy to talk to — on both a professional and personal level. I More

by KH610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooks Collins

Mar 11, 2025

BMW of West Chester responded

We are truly delighted Ian provided you with above and beyond service during your new car purchase. We are appreciative for your recommendation and hope you enjoy your new vehicle. Thank you for choosing BMW of West Chester!

March 05, 2025

Dealership Rating
Employee Rating

Staff was very professional. He took me through everything I needed. I was able to purchase More

by Dora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

BMW of West Chester responded

We are thrilled to hear that our staff was professional and guided you through everything you needed during your visit. It is great to know that you were able to make your purchase smoothly. Thank you from everyone here at BMW of West Chester!

February 28, 2025

Dealership Rating
Employee Rating

I recently purchased my third BMW from this dealership and I highly recommend their services. They exhibit top-notch professionalism and are exceptionally customer-oriented. A special shoutout to Ian Mart More

by andreyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

BMW of West Chester responded

We are thrilled to hear that you had such a positive experience during your third BMW purchase from our dealership. Your recommendation means a lot to us. We are especially glad to hear that Ian Martin provided outstanding service, offering available options and maintaining constant communication. Thank you from everyone here at BMW of West Chester!

February 09, 2025

Dealership Rating
Employee Rating

Ian is simply the best. He is knowledgeable, professional and a pleasure to work with. More

by susantrodriguez3480
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli , Pendelton King

Feb 10, 2025

BMW of West Chester responded

We are thrilled to hear that Ian has provided you with exceptional service. We are pleased his knowledge, professionalism, and pleasant demeanor were appreciated during your visit. Thank you from everyone here at BMW of West Chester!

February 01, 2025

Dealership Rating
Employee Rating

Excellent dealership. Friendly staff. Streamlined and efficient process.Overall the best car shopping experience yet. More

by susantrodriguez3480
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli , Pendelton King

Feb 06, 2025

BMW of West Chester responded

We're thrilled to hear that you had the best car shopping experience with us. It's great to know that you found our staff friendly, and our process streamlined and efficient. Many thanks from everyone here at BMW of West Chester!

January 16, 2025

Dealership Rating
Employee Rating

Great people at BMW of West Chester. Always professional. Always friendly. Always helpful. If there's a problem with service, they do whatever it takes to make it right. Repeat computer More

by acri1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 17, 2025

BMW of West Chester responded

We are gratified to hear our service department was friendly, helpful, and professional during your service visit. We are actively working to streamline our processes to make each appointment more efficient. Thank you from everyone here at BMW of West Chester!

January 15, 2025

Dealership Rating
Employee Rating

My sales person was great. I have not had as pleasant of an experience with the service department. I brought it in with a number of issues. The only 1 that was fixed was to fi More

by deannakornacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melissa Gibson

January 06, 2025

Dealership Rating
Employee Rating

Ian was GREAT - professional, responsive, knowledgeable and friendly. We could not have been happier with the process or his service. More

by hhood001
Recommend Dealer
Yes

Other Employees Tagged: Jason was helpful as we finalized details.

Jan 13, 2025

BMW of West Chester responded

We are truly gratified to hear Ian Martin provided a professional and knowledgeable sales experience during your visit. Many thanks from everyone here at BMW of West Chester!

December 27, 2024

Dealership Rating
Employee Rating

It is a pleasure working with Ian. This is my Second purchase with his help. His customer service can’t be matched. He checks in with me throughout the year to see how I’m doing and i More

by Jenniferlcisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

BMW of West Chester responded

We are delighted to hear you were pleased with the thorough and attentive sales experience provided by Ian Martin. Many thanks from everyone here at BMW of West Chester!

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