Dealer Reviews
Cars for Sale
Dealer Log In
Ian Martin
278 Reviews
My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.
Read moreDealership Experience
10 yrs
Industry Experience
10 yrs, 5 mos
Specialties & Trainings
Performance Center Delivery
BMW ///M Sales
European Delivery
New BMW Sales
Pre-Owned BMW Sales
278 Reviews
Write a Review
278 Reviews of Ian Martin
December 30, 2025
My client advisor Ian was very knowledgeable and patient. The staff I interacted with there were all very friendly. I love my new car, but was very disappointed that the interest rate I had been quoted in wr The staff I interacted with there were all very friendly. I love my new car, but was very disappointed that the interest rate I had been quoted in writing was suddenly increased at the time of purchase. This was even after the business manager and client advisor commented on how great my credit was. I'd recommend the dealership overall but would be mindful during the finance process. More
by denita.marc.watson
Verified CustomerOther Employees Tagged: Christian Lopez
December 10, 2025
Immediate service, friendly and receptive to questions. Ian, Jayson and Christen were professional, knowledgeable, and personable. The price was right! Ian, Jayson and Christen were professional, knowledgeable, and personable. The price was right! More
by jebbird
Other Employees Tagged: Jayson Kirk , Christen
December 06, 2025
Easy and low pressure purchase process for a CPO vehicle. Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but they had the car we wanted. More
by wilks.jesse
Other Employees Tagged: Robert Madden, Jayson Kirk
December 05, 2025
Ian was very knowledgeable, personable, and he was quick to respond to all emails and messages. to respond to all emails and messages. More
by Denita
Other Employees Tagged: Jayson Kirk, Christian Lopez
November 28, 2025
Very Professional sales , service and cleanliness. . I will recommend BMW of West Chester to friends . I will recommend BMW of West Chester to friends More
by gsalata58
Other Employees Tagged: Bill Cosenza, Joe Izzi, Christian Lopez
November 14, 2025
Let me start by saying in my opinion, he appears to be very passionate about his job. He made sure he explained everything to use. We're extremely happy that we have him as our sales associate. We have no very passionate about his job. He made sure he explained everything to use. We're extremely happy that we have him as our sales associate. We have no problem recommending him to family and friends should they be looking for a BMW. More
by mybenzennis
Other Employees Tagged: Ian Martin
October 27, 2025
Great sales experience. Ian was wonderful and made the whole experience easy. The finance manager Jayson was also great. Never felt pressured with either of them. They we Ian was wonderful and made the whole experience easy. The finance manager Jayson was also great. Never felt pressured with either of them. They were just friendly and helpful. Went in to just test drive the X3 M50 as the start of my new car search, but both the car and the service was so good that I bought without going anywhere else. Switched from a 2023 Audi and this experience just blew them away. My husband also owns a BMW that was purchased elsewhere but now serviced at BMW West Chester and he can't say enough about the team there as well, so I know I'm in good hands going forward. More
by tamara
Other Employees Tagged: Jayson Kirk
October 14, 2025
The dealership was very welcoming and felt very cozy with how nice the staff and interior of the building was how nice the staff and interior of the building was More
by coltt411
Other Employees Tagged: Nick Capparelli
October 13, 2025
Had my eye on a used i3 online. Walked in not expecting much and drove away in a wonderful i3 a few hours later. The salesman was outstanding! We got the price just right and a tra Walked in not expecting much and drove away in a wonderful i3 a few hours later. The salesman was outstanding! We got the price just right and a trade in too, quite quickly. I was treated with respect all the way tru as if I was part of the team. Thank you for a great experience, clearly not all dealers are bad, this one is 5 stars! Andrey More
by a172031901
Other Employees Tagged: Scott Gately
October 06, 2025
Ian is a pleasure to work with. His knowledge of the BMW lineup is unmatched. His approach is customer friendly and professional. I’m a repeat customer and will continue to work wit His knowledge of the BMW lineup is unmatched. His approach is customer friendly and professional. I’m a repeat customer and will continue to work with Ian for all of my BMW needs. More
by Margro78
