Howard zeroed right in on what car would fit our needs.
He was great to work with.
He was great to work with.
More
by LITTLECINDYSUE2
Verified Customer
Verified Customer
Working with Howard Mei at Owings Mill BMW was the
smoothest and breeziest car buying experience.
smoothest and breeziest car buying experience.
More
by akg
Verified Customer
Verified Customer
Nov 04, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful feedback! We're thrilled to hear that working with Howard made your car buying experience at BMW of Owings Mills so smooth and enjoyable. We appreciate your support and look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
Staff was very professional and was able to get me into a
new car that day with a good rate.
new car that day with a good rate.
More
by samuel.schlossberg776
Verified Customer
Verified Customer
Nov 01, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review, Samuel! We’re thrilled to hear that our team at BMW of Owings Mills was able to assist you in getting into a new car with a great rate. We appreciate your kind words about our professional staff. We hope to see you again soon!
Sincerely, The Team at BMW of Owings Mills
Excellent!
very timely response to customers and amazing service team. Highly recommended and will continue to buy cars from BMW Owings Mills!
very timely response to customers and amazing service team. Highly recommended and will continue to buy cars from BMW Owings Mills!
More
by aneeshsingla
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ish and Imran
Oct 17, 2025 -
BMW of Owings Mills responded
Thank you for your review, Aneesh! We appreciate your feedback about our timely responses and dedicated service team. We're happy to hear that you highly recommend BMW of Owings Mills and look forward to assisting you with your future car purchases.
Sincerely, The Team at BMW of Owings Mills
Prompt, professional, and personable service.
Provided expert advice and accommodated my dates and times that I was available.
Provided expert advice and accommodated my dates and times that I was available.
More
by tkatana
Verified Customer
Verified Customer
Other Employees Tagged:
Ben: Product Specialist
Oct 08, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're thrilled to hear that you experienced prompt, professional, and personable service at BMW of Owings Mills. It’s great to know that our team was able to provide expert advice and accommodate your schedule. We look forward to seeing you again soon!
Sincerely, The Team at BMW of Owings Mills
The customer service at BMW of Owings Mills is always top
notch. Professional and accommodating.
notch. Professional and accommodating.
More
by marion3
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2025 -
BMW of Owings Mills responded
Thank you for your kind words! We truly appreciate your feedback regarding the top-notch customer service at BMW of Owings Mills. Our team is dedicated to providing a professional and accommodating experience for all our customers. We look forward to seeing you again soon!
Sincerely, The Team at BMW of Owings Mills
I moved to the East Coast from San Francisco in May 2025.
Prior to the move, I was looking for a 2025 X2 M35i and out of the BMW dealership in the DelMarVa area, Howard Mei of BMW of Owings Mills returned m
Prior to the move, I was looking for a 2025 X2 M35i and out of the BMW dealership in the DelMarVa area, Howard Mei of BMW of Owings Mills returned my call and was able to find me a vehicle that had everything I wanted. It was unallocated (lucky for me) and I was able to reserve and commit to purchasing. When I got off the plane, we went straight to the dealership and purchased it all in less than an hour! One of the best experiences ever!! Howard and the team definitely earned my business!
In July 2025, I called Howard and asked about an Aventurin Red X7. He told me he had a build slot for a 2026 X7 and I could order it with everything I wanted. Too good to be true!! In 6 short weeks, my new X7 showed up at the dealership and in an hour and a half, I was on my way home with my newly ordered X7. Thank you, Howard and the BMW of Owings Mills team for the best service EVER!! You know who to make a great deal! For those who are looking for a new BMW, I highly recommend recommend Howard and BMW of Ownings Mills!
More
by SBAUTISTA
Verified Customer
Verified Customer
Other Employees Tagged:
Sherronda
Sep 15, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We are thrilled to hear about your fantastic experiences with Howard and the team at BMW of Owings Mills. It’s great to know we could assist you in finding your dream vehicles, the 2025 X2 M35i and the 2026 X7, with everything you wanted. We appreciate your recommendation and look forward to helping you again in the future! Enjoy your new BMW!
Sincerely, The Team at BMW of Owings Mills
Insufficient attention to details of new BMW, once sale
was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came bac
was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came back and they had no idea what was wrong. All weather floor mats were not in car, my wife caught the error. Sales manager sent email for any concern, I responded by leaving email and voice mail - no return. Going to another dealership for orientation. Not impressed with my experience at Owings Mills BMW.
More
by garygolkiewicz
Sep 11, 2025 -
BMW of Owings Mills responded
Thank you, Gary, for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the details of your new BMW. It is important to us that every customer feels fully supported after their purchase.
We encourage you to reach out to us directly at BMW of Owings Mills so we can discuss these issues and ensure you have the assistance you need. Your satisfaction is our priority, and we hope to improve your experience moving forward.
Sincerely, The Team at BMW of Owings Mills
The car was delivered in a beautiful condition.
Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lac
Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lacked this essential experience
More
by hweinersbw
Verified Customer
Verified Customer
Aug 31, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're thrilled to hear that your car was delivered in beautiful condition and that our tech support person was able to provide you with a thorough overview of all the features. At BMW of Owings Mills, we strive to offer an exceptional experience, and it’s great to know we exceeded your expectations. We look forward to welcoming you again in the future!
Sincerely, The Team at BMW of Owings Mills
Howard did an awesome job following up my wants and needs
when it came to my new BMW X6. My expectations were met. I will recommend BMW at Owings Mills to my family and friends. Thank you!
when it came to my new BMW X6. My expectations were met. I will recommend BMW at Owings Mills to my family and friends. Thank you!
More
by emelvin76
Verified Customer
Verified Customer
Aug 08, 2025 -
BMW of Owings Mills responded
Thank you for your feedback! We're glad to hear that Howard provided exceptional service and met your expectations regarding your new BMW X6. We appreciate your recommendation to family and friends. We look forward to welcoming you back to BMW of Owings Mills in the future.
Sincerely, The Team at BMW of Owings Mills