

Herberto Delgado
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
294 Reviews
Write a Review294 Reviews of Herberto Delgado
March 20, 2025
My experience was the best. The service was done fast & they communicated everything that needed to be done. They called & texted if I wasn’t on site. The service was done fast & they communicated everything that needed to be done. They called & texted if I wasn’t on site. More
March 14, 2025
Great service! Everyone was really nice. I purchased a 2024 atlas cross sport. They had me in and out in about two hours or less. I love it and would recommend thei Everyone was really nice. I purchased a 2024 atlas cross sport. They had me in and out in about two hours or less. I love it and would recommend their service! More
Other Employees Tagged: Angie Berg
March 12, 2025
Much better service than the dealership I went to in the suburbs! Love the location and being able to walk to so much while I waited. No issues and great communication suburbs! Love the location and being able to walk to so much while I waited. No issues and great communication More
March 10, 2025
I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, professionalism, and a genuine willingness to help. The entire process—whether it was purchasing my vehicle, servicing it, or getting questions answered—was smooth and stress-free. The staff was knowledgeable, friendly, and never made me feel pressured. I truly appreciate the attention to detail and commitment to customer satisfaction. If you’re looking for a dealership that values its customers and provides excellent service, I highly recommend DTVW. More
Other Employees Tagged: Angie Berg, Luis Tinoco, Mike Szafraniec, Jonathan Oomens, Kelia House, Rocco Cesario, Alonzo Bass, Grant Bode
February 21, 2025
Always flexible and easy to work with! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! More
Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Kelia House, Alonzo Bass, Grant Bode, Christy Croft , Larry Cohen
February 10, 2025
It was great experience. Thanks for everything. It won t be last time. I will see you guys next time. Thanks for everything. It won t be last time. I will see you guys next time. More
Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Kelia House, Alonzo Bass, Grant Bode, Christy Croft, Emre Simsek , Larry Cohen
February 06, 2025
They provide excellent service-The service representatives are very knowledgeable and helpful -I highly recommend them to anyone who needs Volkswagen service representatives are very knowledgeable and helpful -I highly recommend them to anyone who needs Volkswagen service More
Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Cameron Stough, Kelia House, Keion Carter, Alonzo Bass, Grant Bode, Christy Croft , Larry Cohen
January 29, 2025
Luis greeted me with a smile and a professional attitude. He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed as promised. Vehicle was returned on time, and with fresh wash. THANK YOU LUIS! More
Other Employees Tagged: Luis Tinoco, Josh Zibrida, Cameron Stough

