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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Heather Beran

June 27, 2025

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Employee Rating

Heather kept me informed on the progress of my car. I have been dealing with Toyota since 2010 and have always had good service. More

by JUDITH10
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Recommend Dealer
Yes
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June 21, 2025

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The repair on my car was done in a timely manner. Justin came to get me as soon as were done with my car. More

by DBANDBB44
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Jun 23, 2025

Bryan College Station Toyota responded

We appreciate you sharing your experience. It’s great to hear the repair was completed promptly and that Justin provided attentive service. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

June 10, 2025

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After I set up my appointment and arrived early everything went very smooth, then she came back and explained everything to me. I would recommend the dealership to anyone who has a car More

by CFORD1954
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Recommend Dealer
Yes
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Jun 11, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad your appointment and visit went smoothly and that our team provided clear explanations. We appreciate your recommendation! Customer Relations Manager customerservice@purdygroupusa.com

June 06, 2025

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Justin and his service team always do an excellent job in a timely manner. I am grateful for their distinguished customer service. More

by BrianN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Jun 09, 2025

Bryan College Station Toyota responded

Thank you for your kind feedback! Justin and our service team appreciate your recognition and are glad to provide you with timely, distinguished service. We look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

May 31, 2025

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Excellent service, quick in and out. Dislike being required to write 15 word minimum. Please correct More

by DAVEMAYES97
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad you had a quick and excellent service experience. We appreciate your input regarding the review length requirement and will pass it along. Customer Relations Manager customerservice@purdygroupusa.com

May 29, 2025

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Heather and Bryan College Station Toyota. are great wish I would of bought the last two cars from there. More

by mfd1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I worked with Trever as a salesman

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May 30, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We are glad Heather and the team made a great impression. We are here whenever you are ready for your next one! Customer Relations Manager customerservice@purdygroupusa.com

May 23, 2025

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Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job More

by motbits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Dustin Holifield, Russell Karli

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May 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again. Customer Relations Manager customerservice@purdygroupusa.com

May 17, 2025

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Always easy to get an appointment and service is always prompt and professional. Always informed quickly of any issues. Heather is friendly and professional and I trust her. More

by lmomthing1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear that Heather provides friendly and professional service and that your appointments are always prompt and well-communicated. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

May 17, 2025

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AWESOME service by Heather Beran. Courteous, professional and efficient. This DealerRater app is NOT very user friendly. Check into ensuring the user experience on this DealerRater More

by p@i hiroshige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are happy to hear Heather provided courteous, professional, and efficient service.We hope to see you again! Customer Relations Manager customerservice@purdygroupusa.com

May 15, 2025

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Upon arrival the staff were standing around chatting and it took a while to get the service advisor. In addition, they cleaned everyone arrival windshield except for mine while I was waiting. More

by AMBEMBOST88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

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May 16, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are sorry to hear that your visit did not meet expectations and that your vehicle was overlooked during the windshield cleaning. Your feedback helps us improve, and we will be sure to address this with the team to ensure better attention moving forward. Customer Relations Manager customerservice@purdygroupusa.com

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