Gustavo Rodriguez
Gustavo Rodriguez at Vera Cadillac

Gustavo Rodriguez | Page 8

Service Director

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
159 Reviews
4.9

159 Reviews

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159 Reviews of Gustavo Rodriguez

April 19, 2023

Dealership Rating
Employee Rating

Awesome! Could not be more satisfied with the quality of service provided. Very satisfied and my wife is hapoy! More

by joebertolone2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero, Jose Diaz, Gabino Ramos , Conrad yin the service dept

Apr 19, 2023

Vera Cadillac responded

Thank you so much for your kind words, Joe, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

Apr 19, 2023

joebertolone2020 responded

Absolutely impressed with the quality of service at Vera Cadillac. Every one strive to provide satisfaction in every detail. Service department and Conrad is exceptional. Was very pleased with sales and management. Highly recommend this dealership.

March 26, 2023

Dealership Rating
Employee Rating

They forgot to reset oil my service light know oil my car is saying need a oil change More

by rjh1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2023

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Leo Pena Service Manager

February 22, 2023

Dealership Rating
Employee Rating

Awesome dealership. You come and go with no time. Appt works best also. First time heading there? Ask for Giovanni, the friendliest and nicest Service Advisor you’ll eve More

by jamesric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena

Feb 23, 2023

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 19, 2023

Dealership Rating
Employee Rating

I continue coming to Vera because of the service! It is top notch at its best! The superior level of service from the mechanics to management I have always been treated fair and with courtesy! More

by mccrayk76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve from roadside

Feb 20, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2023

Dealership Rating
Employee Rating

I had a great experience. My service advisor Nestor was very friendly, helpful and accommodating. I waited for my oil change and Nestor kept me informed and got me serviced in More

by CGOODMAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena , Nestor service dept

Feb 13, 2023

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Nestor and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

February 12, 2023

Dealership Rating
Employee Rating

Geovanny Suarez was very professional and accommodating. I also was impressed with the professionalism of Gustavo Rodriguez. He made certain that the issue I had with my vehicle was resolved expeditiously. More

by drmincey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez , Geo Suarez, Gus, and Richard were EXCEPTIONAL

Feb 13, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

February 06, 2023

Dealership Rating
Employee Rating

Very professional. Courteous and Timely try the best to make me happy. Long time customer at Vera More

by BASSMANNO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Gustavo was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

January 28, 2023

Dealership Rating
Employee Rating

I've always received excellent service when I take my car in for service Thank You More

by KIM.STANLEY1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Conrad Hernandez/Karen Englert

Jan 29, 2023

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Jan 30, 2023

KIM.STANLEY1719 responded

Thank You for always giving me top notch service, for the past 14yrs.

January 21, 2023

Dealership Rating
Employee Rating

Vera Cadillac is one of the best car dealers in South Florida… They treat you with dignity and respect and they make you feel very special.. They go out of their way to get you the best deal possible ..M More

by JKRBSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond , Roberto Vasquez

Jan 24, 2023

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 16, 2023

Dealership Rating
Employee Rating

Great service and kept me informed of the status of the vehicle. The car came out looking good as new! More

by alexc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez

Jan 19, 2023

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

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