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Gustavo Rodriguez
Gustavo Rodriguez at Vera Cadillac

Gustavo Rodriguez | Page 7

Service Director

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
159 Reviews
4.9

159 Reviews

Write a Review

159 Reviews of Gustavo Rodriguez

July 22, 2023

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Employee Rating

Easy and fast experience; we got exactly what we wanted in a high demand market. More

by blakegtracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Vera Cadillac responded

It has been a pleasure serving you, Blake. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023

Vera Cadillac responded

It has been a pleasure serving you, Blake. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 21, 2023

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Employee Rating

I am giving 5 stars to the service advisor Geo Suarez for his professionalism and communication and to the director, Gustavo Rodriguez for customer satisfaction. Gustavo took care of me during a frustrating More

by MEL060282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Cros

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Jul 24, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2023

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Amazing service my car was picked up for service and delivered back to me Customer service great. More

by elainereid
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2023

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 22, 2023

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Employee Rating

Dealing with Vera for many years Excellent customer service. Just leased my 2023 Cadillac Whole experience was easy More

by cynsbaby11
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera, Ellen McGee , Hodari Bazemore, Yvette Breen

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Jun 23, 2023

Vera Cadillac responded

It's great to hear that we are always so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2023

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Employee Rating

Gustavo never called or texted me back when I said door came broken on new car More

by CASSEYMORALES
Recommend Dealer
No

Other Employees Tagged: Gustavo Rodriguez

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Jun 16, 2023

Vera Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Cassey, and hopefully, we can get to the bottom of this. Leo Pena Service Manager

Jun 19, 2023

Vera Cadillac responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

May 29, 2023

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Employee Rating

Gio Rubio and Manager Gus are truly life savers. Had a tire pop unexpectedly and they came to the rescue! More

by Cat.breen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen, Giovanni Rubio

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May 30, 2023

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

May 21, 2023

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The best dealership! Beautiful lot, show room and cars. Great service and employees. I would never think of looking at another dealership if I’m wanting a Cadillac or GMC More

by jgarzia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena , Bert Murguido, Giovanni Rubio

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May 22, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

May 20, 2023

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Employee Rating

Professional clean informative great service the salesmen are well informed about the vehicles they sell More

by vernon625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 23, 2023

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

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Employee Rating

Excellent service good people They establish relationships not only customers They go out of their way to make you feel good. More

by cgomez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero, Gabino Ramos

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May 15, 2023

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

May 09, 2023

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Employee Rating

I love this dealer it's family owned the sales staff and service department very friendly always willing to help More

by Mikel816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Carlos Caballero, Orlando Pena, Andre Clarke , Hodari Bazemore, Yvette Breen, Bert Murguido, Andy Russell, Roberto Vasquez

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May 10, 2023

Vera Cadillac responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

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