Gustavo Rodriguez
Gustavo Rodriguez at Vera Cadillac
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Gustavo Rodriguez

Service Director

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.7
132 Reviews
4.7

132 Reviews

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132 Reviews of Gustavo Rodriguez

October 30, 2024

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Employee Rating

Words can’t express the level of professionalism, expertise, emotional intellect shared between Leo, Gus & Rich! These guys will never let you down! Rich keeps a team of perfection, Gus even w his h More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Leo Pena , Nick in parts will get the part you need genuinely getting you best price.

Oct 30, 2024

Vera Cadillac responded

Thank you, Robert, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 04, 2024

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The absolute BEST service in the business! Literally no one else compares to Vera Cadillac!!!! A zillion stars!!!!!!! More

by Primeshannon
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen

Oct 05, 2024

Vera Cadillac responded

Thank you, Shannon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 30, 2024

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excellent service, very attentive to needs of customers, will definitely recommend to family and friends. More

by J42RIDE
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2024

Vera Cadillac responded

We are very happy to hear Richard and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2024

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Employee Rating

Leo= Legend Gus= Legendario Richard= Legendary When you can leave a genuine comment for three guys who always genuinely have my back= PRICELESS. Richard’s Vera Cadillac Service Center, ha More

by Robertbambo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Leo Pena

Aug 25, 2024

Vera Cadillac responded

Hi Robert: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

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I bought a used XT5 for my wife . Always used Vera for regular service I am very satisfied with their work I am an aircraft mechanic and typically don’t like dealers but Vera seems di More

by satkowski5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 19, 2024

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new XT5! Experience The Vera Difference Gustavo Rodriguez Service Director

August 08, 2024

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Very nice explain me well good service person thank you for the information have a nice day More

by VILMAIC
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Recommend Dealer
Yes
Aug 08, 2024

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 07, 2024

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Employee Rating

Great service. Eric T. is great to work with. Thank you Vera Cadillac for your service. More

by Yolanda F.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric T.

Aug 07, 2024

Vera Cadillac responded

Thank you so much, Yolanda, for your excellent review! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 06, 2024

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The service is professional , prompt, friendly and affordable! Staff communicates everything and makes sure you understand everything. More

by Calypsokittie
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2024

Vera Cadillac responded

Thank you! Gustavo and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

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Employee Rating

Review for Vera Cadillac service department and owner. I own a few Escalades and I’m always having them serviced. The trucks aren’t perfect but the customer service from techs like Nestor, Chris, & David More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo, David, Nestor, Chris

Aug 04, 2024

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Robert, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

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Employee Rating

The initial visit and service was great. Sadly, when it was time to deliver my car, it was delivered to a total stranger Unacceptable! Not going to Vera Cadillac again! More

by cachaca62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nestor, Maikel

Aug 05, 2024

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

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