Greg Nichols | Page 46
Service Director
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
479 Reviews
Write a Review479 Reviews of Greg Nichols
September 05, 2017
Consistently courteous and quick I have taken my Outback to WB Subaru for service since I bought it. I have always had a great experience! The check in process is quick, the waitin I have taken my Outback to WB Subaru for service since I bought it. I have always had a great experience! The check in process is quick, the waiting area is clean and accommodating and the length of time it takes to get service done is exemplary! More
August 18, 2017
Great customer service! I've had 2 recalls fixed and now new tires and an alignment done. For the recalls, it was a longer fix so I was given a loaner both times. The first I've had 2 recalls fixed and now new tires and an alignment done. For the recalls, it was a longer fix so I was given a loaner both times. The first time it was a brand new Forrester with only a few miles on it and I was told to have fun and put some miles on it! For the tires, it was a faster fix so I got a shuttle. Dropped off and picked up when my vehicle was done. Everyone who I have dealt with has been extremely nice and helpful. Their waiting area has everything you need if you choose to wait for your repair. Yummy free snacks, drinks, and computer hook-ups. Comfortable seating areas, and tv's. No reason you can't chill while waiting. Love this place! More
August 15, 2017
Always great service We always work with Greg Nichols when we bring our Outback in for service. We know that he will ensure that we receive the best possible service and We always work with Greg Nichols when we bring our Outback in for service. We know that he will ensure that we receive the best possible service and that we will be satisfied with the results. The service personnel always get the job done right and keep our car in good condition. It is really nice that it is returned with a wash and vacuumed. More
August 08, 2017
Service. Brought my 2013 outback in for 60,000 mi service. Was given a nice loaner car and service was completed on time. My car was very clean when I picked i Brought my 2013 outback in for 60,000 mi service. Was given a nice loaner car and service was completed on time. My car was very clean when I picked it up. I have taken my car there since I purchased it 4 yrs ago. More
Other Employees Tagged: Dee Dhanraj, Luke Lien
August 07, 2017
Courteous staff Prompt work on my routine maintenance appointment. Really appreciated the manner in which Greg dealt with the discrepancy in pricing between my email Prompt work on my routine maintenance appointment. Really appreciated the manner in which Greg dealt with the discrepancy in pricing between my email service reminder and what I was initially going to be charged for an oil change. He and the service manager matched my request for what appeared to be a fair resolution of this situation. More
July 23, 2017
Made auto damage repair a painless quality experience Worked very hard to keep me informed about the progress of the job. Did everything possible to keepisode the cost down. Did quality work.Treated me wi Worked very hard to keep me informed about the progress of the job. Did everything possible to keepisode the cost down. Did quality work.Treated me with real respect and did everything possible to make this a personal And an enjoyable This was made a personal and quality experience. There was real concern for my response..The work was timely The final repair was made with real quality. I will recommend Luther where possible. More
July 22, 2017
Superb Subaru Service For more than twelve consecutive years I have enjoyed having our 2005 Subaru serviced at the Luther White Bear Acura Subaru Dealership. I suggest For more than twelve consecutive years I have enjoyed having our 2005 Subaru serviced at the Luther White Bear Acura Subaru Dealership. I suggest they advertise their superb service staff. People can always purchase a Subaru from several metro-area Subaru dealerships. But after people purchase a Subaru, they want assurance that their Subaru gets proper professional maintenance and repair service. And that is certainly assured with the consistently courteous, competent and caring service professionals at the Luther White Bear Acura Subaru Service Department. Paul Johnson, Columbia Heights, Minnesota More
Other Employees Tagged: Dee Dhanraj , Matt Hanson, Nicole Love, Jordan Sprandel
June 25, 2017
60,000 mile svc, brake work Excellent service, good communication, good explanation as to which routine maintenance items could be postponed. No hard sell, genuine recommendation Excellent service, good communication, good explanation as to which routine maintenance items could be postponed. No hard sell, genuine recommendations. Original scheduled work and added work found required on inspection were completed in a timely manner. More
June 18, 2017
Very friendly and efficient service. I recently had a trailer hitch installed on my new Subaru Outback. The service staff was very accommodating. I plan to return for all of my service I recently had a trailer hitch installed on my new Subaru Outback. The service staff was very accommodating. I plan to return for all of my service. The waiting area is very clean and comfortable as well. More
June 12, 2017
Service Greg is efficient, knowledgeable and always provides top notch service and takes care of any arrangements needed. Got the car in on a moments notic Greg is efficient, knowledgeable and always provides top notch service and takes care of any arrangements needed. Got the car in on a moments notice and Greg was ready to go when I got there. Always impressed! More

