Greg Nichols | Page 47

Continued Excellent Customer Service I can always depend on top-notch customer service from the team at White Bear Acura Subaru - Greg, James and the employee who washed the car (sorry, I I can always depend on top-notch customer service from the team at White Bear Acura Subaru - Greg, James and the employee who washed the car (sorry, I did not remember his name). Thank you for the continued outstanding job! More

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Old car and new I brought my Forester into the service department. Greg did some investigating. After several phone conversations, I decided to trade the old car in f I brought my Forester into the service department. Greg did some investigating. After several phone conversations, I decided to trade the old car in for a new Impreza. Ahmed was the salesperson that helped me out. He was knowledgeable and kind, a fantastic combination. This is the third Subaru I have bought here over the past 15 years. Everyone I have dealt with there has been helpful and caring. I really have appreciated my experiences there! More

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This was the best service I have had in a long time. I am from out of town, and they helped me out with a scraping noise on my Subaru Legacy. They had several people come to help me. I have not had thi I am from out of town, and they helped me out with a scraping noise on my Subaru Legacy. They had several people come to help me. I have not had this kind of service in a long time. They discovered what the noise was and fixed it right away. And with a SMILE. I will recommend this place to a lot of people. More

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good service, with the exception of the greasy boot prints. Dear Mr. Brummond I received excellent service from your team. I had repairs completed on my seat beat; they installed a new motor in my sunroof; fix Dear Mr. Brummond I received excellent service from your team. I had repairs completed on my seat beat; they installed a new motor in my sunroof; fixed a key fob and other various items. I was genuinely satisfied with the work but as you can see from the attached photo greasy boot prints were left in my beige carpet. This was quite a surprise to me and a disappointment since in the past I've had my vehicle in for service the exterior and interior was found to be cleaned and care taken. Patricia Kandkai More

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Excellent Professional Service Department White Bear Subaru service department knows how to handle their customers. They are all professional, courteous, and on top of things. If something g White Bear Subaru service department knows how to handle their customers. They are all professional, courteous, and on top of things. If something goes wrong with a part order or delay in the service, they handle it immediately and make things easy and pleasant for you as a customer. More

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Awesome! I have been happy with the experience every time. Professional, personable, and helpful. Love the complimentary wash and vacuum. The waiting area is c I have been happy with the experience every time. Professional, personable, and helpful. Love the complimentary wash and vacuum. The waiting area is clean and welcoming. More

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These people are all top notch. I bought my first Outback from this dealer in 2013. No high pressure, the car sold itself. The salesperson went well out of his way to get me set up I bought my first Outback from this dealer in 2013. No high pressure, the car sold itself. The salesperson went well out of his way to get me set up with this vehicle. Since then, the maintenance staff has always been very attentive, and know exactly what to do on each of my 5,000 mile services. They are highly professional and courteous. I plan to stay with this dealer for the forseeable future. More

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Won't return calls--not interested in warranty work I've ben dealing with this dealership for 4 years, it's the closest to where I live. CONS: * Won't call back or try to schedule warranty work. I've ben dealing with this dealership for 4 years, it's the closest to where I live. CONS: * Won't call back or try to schedule warranty work. PROS: * I've always been given a free loaner. * professional looking staff, techs. and building. * great waiting room with a good assortment of free snacks. * Clean restrooms. * Good location. More

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Greg:great service advisor Greg has helped me several times with routine service on my 2011 Forester. This time was a little less than routine--a seal failure on the cam carrier Greg has helped me several times with routine service on my 2011 Forester. This time was a little less than routine--a seal failure on the cam carrier. He helped me schedule the appointment at a time that would work, and we got it done under warranty, as promised, on time, and done right. I like this guy! More

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Premature rust spot Spoke with Matt and sent photo of my problem area. He said to bring it in to service, Greg made an appointment with John ( Luther body shop) he apprai Spoke with Matt and sent photo of my problem area. He said to bring it in to service, Greg made an appointment with John ( Luther body shop) he appraised it Greg contacted subaru my problem was resolved within 10 days! Thank you Greg and Matt for correcting the problem. More

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