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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 54

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
710 Reviews
4.7

710 Reviews

Write a Review

710 Reviews of Greg Kimball

June 05, 2024

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Employee Rating

itemization detail on invoice confusing with coupons. dealer assistant did a good job explaining regardleess More

by davidaarnoldjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Jun 07, 2024

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

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Employee Rating

Rudy Varela was very friendly, and knowledgeable, and responsive. Definitely recommend him for your purchase. More

by TkellerF150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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May 30, 2024

TkellerF150 responded

Friendly dealership and knowledgeable staff. Recommend Rudy Varela for your salesperson.

May 30, 2024

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Employee Rating

This dealership is not truthful and uses dirty tactics to try to get you to spend more money. More

by Young65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

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May 31, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 14, 2024

Group 1 Ford of South Austin responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Djemma Kechichian dkechichian@maxwellford.com

May 30, 2024

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Employee Rating

They haven't paid off my trade in loan and that affected my credit and they add stuff that I didn't want but it's mandatory for some reason More

by miguelf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

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May 31, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 14, 2024

Group 1 Ford of South Austin responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Djemma Kechichian dkechichian@maxwellford.com

May 25, 2024

Dealership Rating
Employee Rating

Ms Martinez was so patient & compassionate helping me understand recommended services and helping me come up with a plan, I love my car & I love Ford & I’ve always felt respected & my wishes honored at M More

by Leslieehughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Ms. Martinez

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May 28, 2024

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

May 24, 2024

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Employee Rating

Rocky was extremely helpful when I brought in my Ford Transit. He personally sent me a picture of the facility to make sure I knew where to go. I appreciated his professionalism and overall attitude. More

by ejobiv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Rocky

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May 28, 2024

Group 1 Ford of South Austin responded

We're delighted to learn about your positive experience and the helpful assistance provided by Rocky! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

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Employee Rating

Got me in what I wanted fast and the price I wanted. As well as got me the amount I wanted for my trade in. More

by SamanthaK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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May 28, 2024

Group 1 Ford of South Austin responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 23, 2024

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Employee Rating

Feedback promptly received and service done quickly . Coffee was good . People were so Friendly and helpfull More

by Waltja05 jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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May 24, 2024

Group 1 Ford of South Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 19, 2024

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Employee Rating

They were very busy and still got me out the door with great service in a very reasonable time. More

by Jsmkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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May 22, 2024

Group 1 Ford of South Austin responded

Thank you for being our customer, we appreciate your kind words!

May 18, 2024

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Employee Rating

Nice stuff, professional and good deals, I love this place, thanks guys for everything see you soon. More

by Waleedbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Everything was great, thanks

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May 22, 2024

Group 1 Ford of South Austin responded

Thank you for being our customer, we appreciate your kind words!

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