Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 53

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
684 Reviews
4.7

684 Reviews

Write a Review

684 Reviews of Greg Kimball

April 26, 2024

Dealership Rating
Employee Rating

Fast and friendly service. I came in for an oil change an had time for a quick look at a new vehicle. More

by jhysick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Apr 28, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Dealership Rating
Employee Rating

I have been dealing with Maxwell for eight years . Their services is always very good and their tech technical service advisors have always been right there for me. I have the last couple of times he More

by ljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimble Hayes

Apr 25, 2024

Group 1 Ford of South Austin responded

Lloyd, thank you for your loyalty to Maxwell over the past eight years and for recommending us wholeheartedly. We're delighted to hear about your positive experiences with our technical service advisors and Kimble. Your satisfaction is our priority, and we look forward to serving you for many more years to come.

April 22, 2024

Dealership Rating
Employee Rating

Great customer service! Quick, easy and helpful agents with vast knowledge and recommendations for my vehicle. More

by Jaredzoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Apr 23, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

Dealership Rating
Employee Rating

Great and fast service with polite employees. It was overall a great experience as it always is. More

by ruckster3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Apr 19, 2024

Group 1 Ford of South Austin responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 16, 2024

Dealership Rating
Employee Rating

The personal that I dealt with when purchasing my vehicle was very professionals and I felt that my trade vehicle was a fair price that I received. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Ben Beasley and Aaron Camargo

Apr 19, 2024

Group 1 Ford of South Austin responded

Congratulations on your new vehicle! We're thrilled to have delivered a professional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 16, 2024

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Employee Rating

Can't begin to start on discussing my horrific experience at the service department. Very disappointing. More

by Terry Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Apr 17, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan Service Manager jsullivan@maxwellford.com

April 15, 2024

Dealership Rating
Employee Rating

Very dishonest rep. Will never use Maxwell again. Very dishonest. I plan to file a compliant with the state. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Apr 17, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024

Group 1 Ford of South Austin responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

April 12, 2024

Dealership Rating
Employee Rating

It is always pleasant to visit Maxwell Ford service. Convenient time slots available, fair prices. More

by a.babkov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Apr 16, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

Dealership Rating
Employee Rating

Muy buen trabajo. Muy complacido con el trabajo de la muchacha que me atendió. Le doy las mejores calificaciones muy atenta muy amable y muy buen trabajo. Perfecto tod More

by chuculumperez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Muy buen trabajo de la muchacha que me atendió

Apr 13, 2024

Group 1 Ford of South Austin responded

¡Qué bueno saber que estás muy satisfecho con nuestro trabajo y con la atención de la chica que te atendió! Nos alegra mucho recibir sus mejores calificaciones y saber que la encontró muy atenta, amable y que hizo un excelente trabajo. Siempre nos esforzamos por ofrecer un servicio de calidad y nos alegra mucho saber que cumplimos con sus expectativas. ¡Gracias por elegirnos y por tus amables palabras!

April 10, 2024

Dealership Rating
Employee Rating

Excelente trabajo profesional que se realiza ahí el servicio es con calidad mientras uno espera en el salón te informa sobre el trabajo que están realizando en el vehículo y profesionales como principa More

by Erislandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Cindy Beltran

Apr 12, 2024

Group 1 Ford of South Austin responded

Estamos encantados de saber que el servicio que recibió fue profesional y de alta calidad y que se le informó sobre el trabajo en su vehículo mientras esperaba. Es fantástico que hayas tenido una experiencia tan positiva con Cindy y nuestro equipo. Estamos aquí para asegurarnos de que continúe teniendo una gran experiencia con nosotros.

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