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722 Reviews of Greg Kimball
August 07, 2026
Fast friendly professional service performed on quick notice. Service advisor Ricardo Portillo exceeded expectations and would recommend him in future services. notice. Service advisor Ricardo Portillo exceeded expectations and would recommend him in future services. More
by atx_locklear74
July 31, 2026
I went in for toe link replacement, which they did, but I also asked about a rear alignment. They diagnosed it and came back with about $5,000 worth of work that they wanted to do with it and would not do th also asked about a rear alignment. They diagnosed it and came back with about $5,000 worth of work that they wanted to do with it and would not do the alignment without the other work. It wasn't really explained to me why or how it made sense. Upon picking up my vehicle my advisor wasn't there so someone else checked me out. They were smug and rude and when they were having trouble starting my car (a Ford) they blamed me for not telling them how to start it, which I did tell my advisor when I dropped it off. If they didn't communicate that or know how to start one of their own vehicles after they'd had it for 2 days that's not my fault. Showed me the amount of knowledge and competence they carry. More
by davidbiggsaudio
July 29, 2026
They perform an authorized service without providing an estimate and review link for the requested service. They tried to only sell a bunch of unasked things only based on the miles not based on previous s estimate and review link for the requested service. They tried to only sell a bunch of unasked things only based on the miles not based on previous services. They were rude and yeilling and kicked me out I have spent roughly about $13k here and I am going to take my car elsewhere. More
by eksir.monfared.amir
July 18, 2026
The services performed were done quickly and with care. The customer service was excellent. The staff is very knowledgeable and the prices are reasonable. excellent marks all around. The customer service was excellent. The staff is very knowledgeable and the prices are reasonable. excellent marks all around. More
by Iservejuice19
July 18, 2026
Great phone service. Easy to schedule and get service done. No hassle. No wasting time on extra questions. Stated what I needed and got exactly that. Easy to schedule and get service done. No hassle. No wasting time on extra questions. Stated what I needed and got exactly that. More
by kalamitymk1
July 17, 2026
Con artists upholding the reputation that car service organizations will rip their customers off. Took my truck in for what should have been a quick and easy fix to a plastic piece that fell off the bott organizations will rip their customers off. Took my truck in for what should have been a quick and easy fix to a plastic piece that fell off the bottom of the truck and the front grill replaced. I didn’t get in any accidents or have any impact to the vehicle so I have no idea what would’ve caused these parts to fall off. I was quoted over $2000 to replace these parts by group one Ford. I took the exact fixes including parts and labor to three other repair places in the Austin area. Every one of them came back with a quote under $1200. My vehicle is on an expiring lease in November and I was planning to get another Ford. However, after this experience, there’s no chance I would ever do business with this company again. More
by Realhunterlau
