Greg Kimball

They were able to fit me in for an oil change and were done in an hour which is the time period I was quoted. Very satisfied done in an hour which is the time period I was quoted. Very satisfied More

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Very pleased with my purchase and thank you to all that in one way or another participaded. in one way or another participaded. More

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Awesome team, great experience. Grateful I got the opportunity to work with Rudy and Jason. Extra words because for some reason this field has a minimum lol Grateful I got the opportunity to work with Rudy and Jason. Extra words because for some reason this field has a minimum lol More

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Very friendly customer service. My salesman Nick was awesome, he explained everything about the vehicle, answered all my questions and even made sure my phone was connected to my ve My salesman Nick was awesome, he explained everything about the vehicle, answered all my questions and even made sure my phone was connected to my vehicle before I left. More

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John is so nice and Lafayette was very helpful. I was informed of a payment option which was very helpful too. I have only good things to say about Group 1 Ford of South Austin! Thanks guys. Da I was informed of a payment option which was very helpful too. I have only good things to say about Group 1 Ford of South Austin! Thanks guys. Daniela More

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I went in due to a sensor light that kept turning on, they replaced 3 different parts that were not related to the problem and now the issue is still there. Wouldn’t recommend for any issues unless you they replaced 3 different parts that were not related to the problem and now the issue is still there. Wouldn’t recommend for any issues unless you have no choice and under warranty. More

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Everyone was professional and able to answer my questions. Lafayette was great and loved that my car was delivered to me questions. Lafayette was great and loved that my car was delivered to me More

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Great personalized service. Chris took the time to get a feel for what I wanted in a truck, gave me several options that I narrowed down to 2 BEFORE I drove all the way up to Au Chris took the time to get a feel for what I wanted in a truck, gave me several options that I narrowed down to 2 BEFORE I drove all the way up to Austin. After we talked a bit after I arrived, he brought the truck that fit my needs and desires best. I bought it that night. Dillon the service manager made the purchase process smooth and easy. Both of them followed up with me after a few days which I found astounding. I've never had a dealership make sure I was happy with my purchase. They both showed that they care about their customer and their dealership. More

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Not only did I have a great experience with my sales rep buying the vehicle but I’ve had an exceptional experience with their service team for years at this point. I do not make this review lightly. I’m com buying the vehicle but I’ve had an exceptional experience with their service team for years at this point. I do not make this review lightly. I’m coming over from a lawsuit with Jeep where my Jeep literally exploded on the highway and yes insurance was obviously in my favor but jeep lost a forever customer because of how they treated me. Ford won my business and has continued to retain it by having a fantastic customer experience. I mean, they just brought me my car after servicing it. Fantastic! More

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I went to the store for service, and when I arrived there were six guys talking, but no one acknowledged me or offered help. Jackie stepped in, asked if anyone had assisted me, and took care of everything fr were six guys talking, but no one acknowledged me or offered help. Jackie stepped in, asked if anyone had assisted me, and took care of everything from start to finish. She provided excellent service and even gave me a great discount on my tire change and oil service. Truly appreciate her professionalism. Jackie is the best! More

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