Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
710 Reviews
4.7

710 Reviews

Write a Review

710 Reviews of Greg Kimball

July 08, 2026

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Employee Rating

good experience at the dealership. everyone was helpful during my time there from start to end. More

by angelogonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Beasley

Jul 09, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

July 02, 2026

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The service was excellent and efficient. I will definitely be back the next time I need service. More

by erica.weden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan

Jul 04, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

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Employee Rating

Eric made the process pretty easy and was not remotely pushy which we appreciated. We ended up buying two cars at the same time and they handled that process for us. More

by Just a dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Belmont

Jul 01, 2026

Group 1 Ford of South Austin responded

Hi, we're happy you found Eric to be so supportive during your experience here at Group 1 Ford of South Austin. We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2026

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My service advisor was the Best, She got the service work done on my Truck in record time . She advised me on getting tire tires rotated and She got it done .The entire service team worked together and More

by george
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 30, 2026

Group 1 Ford of South Austin responded

George, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2026

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Great customer service with Jackie! Highly recommended going to see her when you need excellent care More

by Sheri Albin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jackie

Jun 29, 2026

Group 1 Ford of South Austin responded

Hello Sheri, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

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Got taken care of immediately, staff communicated with me efficiently and kept me updated every step of the way. More

by Rubensahidcruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyne

Jun 26, 2026

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2026

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Employee Rating

I had my Bronco Raptor serviced and it was outstanding. Easy to book, quick check-in and great service. I will definitely not hesitate to take it back as needed! More

by ScottC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Group 1 Ford of South Austin responded

Hello, we are so happy to read such a great review about Group 1 Ford of South Austin! We can't wait to see you again, have a great day.

June 25, 2026

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Employee Rating

Service writer, Freddie, was very concerned and proactive with the needs of our service request. I look forward to having him take care of our automotive requirements in the future. More

by A. Calk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddie, service writer

Jun 26, 2026

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff Freddie to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

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Employee Rating

They're responsive and want your business in the beginning, but then once you buy the vehicle, once you leave there they're almost non-responsive and won't help you. I bought a Ford F-150 and it has More

by michaelconstante21
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 29, 2026

Group 1 Ford of South Austin responded

Michael, I am sorry that you are having this issue. We never want any of our vehicles to experience any type of mechanical issues, but unfortunately it can occur. If you would please reach out and let me see what I can do to help out. Steve Cargo Used Car Director - Group 1 Ford of South Austin scargo@Group1Auto.com 512 443 5000

June 23, 2026

Dealership Rating
Employee Rating

Awesome customer service they got me in and out and under an hour with oil change and tire rotation More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob

Jun 25, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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