Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 71

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
722 Reviews
4.7

722 Reviews

Write a Review

722 Reviews of Greg Kimball

June 29, 2023

Dealership Rating
Employee Rating

Awesome dealing with Brett Rozek, & Tyler West. They both bent over backwards to help me out!! All staff were courteous, friendly & knowledgeable!! Place was very clean pristine looking!! More

by Jlortiz3234
Sales Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Jlortiz3234 responded

I want to thank Greg Kimball for stepping up to get my truck taken care of! Brett & Tyler were awesome to work with!

June 29, 2023

Dealership Rating
Employee Rating

I took my 2018 Ford Escape due to a recall notice. I was told it was going to take approximately 3 hours, but it was done in 2 hours. More

by pedonleysr
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Jul 13, 2023

Group 1 Ford of South Austin responded

Hi Pedonleysr, we are very happy to have provided you with such a positive experience!

June 29, 2023

Dealership Rating
Employee Rating

I was able to get in right away and Milo kept me up to date on what was happening with my car. More

by rmedlin
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Milo

Jul 13, 2023

Group 1 Ford of South Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Dealership Rating
Employee Rating

Great service and customer satisfaction, no wait very courteous and affordable. The associate that helped has full knowledge of all services. More

by pablomendoza1983
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Jun 30, 2023

Group 1 Ford of South Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 23, 2023

Dealership Rating
Employee Rating

Incredibly polite and squeezed me in the night before. Very attentive service writer who really helped me out More

by Alysen.bondy
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Jun 27, 2023

Group 1 Ford of South Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

Dealership Rating
Employee Rating

Great service! ! My advisor Ray was awesome and informative. He made I was taken care of. More

by car78661
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

June 19, 2023

Dealership Rating
Employee Rating

Great front end customer service at the service/parts dept. thanks for the correct time estimate More

by H
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Jun 23, 2023

Group 1 Ford of South Austin responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 19, 2023

Dealership Rating
Employee Rating

Maxwell was quick to try to sell me $850 of "needed service" on a 25 month old 2021 F150 with 22.5k miles on it. But they kept it for more than 24 hours for a warranty battery replacement. My truck More

by JSC in TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Jun 21, 2023

Group 1 Ford of South Austin responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Eric Sperling Service Manager esperling@maxwellford.com

June 16, 2023

Dealership Rating
Employee Rating

Salesman did not honor what he said. I bought a car from Maxwell ford that only came with one key. The salesman promise that he will get me another key made at the dealers expense. I nev More

by kellyphan01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Jun 22, 2023

Group 1 Ford of South Austin responded

Kelly, As discussed by you and your salesperson when you purchased the car we would be able to get you a second key to the Lexus you purchased at dealership cost. Our vendor who cuts keys is here every Tuesday from 10:00 AM to 11:00 AM. He can get you a second key at our cost. Ike Haines General Sales Manager

Jun 22, 2023

kellyphan01 responded

Can we contact the key vendor ourselves to confirm he has the key in stock and schedule a time to get the key made? I do not want to drive back and forth for nothing as we live really far away. Please leave his contact information. Thank you for contacting us back.

June 10, 2023

Dealership Rating
Employee Rating

Eddie Sifuentes muy bien su servicio y atención para nosotros muy agradecidos estamos complacidos con su servicio More

by hector.h.acero
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Jun 17, 2023

Group 1 Ford of South Austin responded

¡Muchas gracias por sus amables palabras! Estamos más que felices de saber que podríamos brindarle una excelente experiencia.

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