Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 16

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
710 Reviews
4.7

710 Reviews

Write a Review

710 Reviews of Greg Kimball

October 24, 2025

Dealership Rating
Employee Rating

Excellent service, very responsive to questions, completed on time. No bait and switch. Great experience. Highly recommend. More

by daviesmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lafayette

Oct 27, 2025

Group 1 Ford of South Austin responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

October 22, 2025

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Employee Rating

I just took my 2020 Ford Ranger in for an oil change and tire rotation. Richard Dittrich was my service advisor. He set me up quickly and informed me how it was going throughout the process. He also walked More

by bill.luera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Dittrich

Oct 23, 2025

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2025

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Employee Rating

Brought my car in for an oil change and staff was very helpful. Service was excellent and car was done ahead of estimated scheduled time. More

by Elvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lafayette Turner Jr.

Oct 23, 2025

Group 1 Ford of South Austin responded

Hi Elvira, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out to us if there's anything more we can do!

October 19, 2025

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The services provided at the Ford dealership on the motor mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won’t go anywhere else. Jackie alwa More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie

Oct 20, 2025

Group 1 Ford of South Austin responded

Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

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Employee Rating

I brought my car in for service, and the experience was excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and r More

by mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Anderson

Oct 20, 2025

Group 1 Ford of South Austin responded

Mitch, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2025

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Knowledgeable, respectful and made sure to keep the customer informed about their vehicle. I would recommend the dealership service to anyone. More

by Jmrodr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Anderson

Oct 20, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2025

Dealership Rating
Employee Rating

Five stars for John E. at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John! More

by Juan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Evans

Oct 19, 2025

Group 1 Ford of South Austin responded

Juan, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2025

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The agent was very helpful in explaining the problem with my car and I’m thankful More

by rosekk16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2025

Dealership Rating
Employee Rating

(Nick Pohl ) very professional, honest, and went above and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole More

by Ahmed Nsaif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Pohl

Oct 16, 2025

Group 1 Ford of South Austin responded

Hi Ahmed, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2025

Dealership Rating
Employee Rating

I took my 2019 F150 King Ranch to the shop because it was shifting hard and down shifting.6 days later they said we need to replace the transmission $11,000. I told him not at this time next thing you know I More

by Tcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicko

Oct 20, 2025

Group 1 Ford of South Austin responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at 512-916-2608 and we can work toward a resolution. Andrew Sommerville - Service Drive Manager Group 1 Ford of South Austin | 512-916-2608 | asommerville@maxwellford.com

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