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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 11

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
675 Reviews
4.7

675 Reviews

Write a Review

675 Reviews of Greg Kimball

December 01, 2025

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Employee Rating

They did great and they finished it in about an hour. I’m happy with the oil change work. Great work. More

by teximom
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Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2025

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Employee Rating

They Always do good quality work , friendly and professional. never had an issue with ford More

by Deliarenee31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie W

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Dec 02, 2025

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2025

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Employee Rating

Jackie was awesome never have any issues. Thanks for an easy trip. Will come back soon More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie wiora

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Nov 27, 2025

Group 1 Ford of South Austin responded

Justin, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

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Employee Rating

Jack was amazing in the Ford service center, very helpful and knowledgeable. We were in and out in less than an hour. More

by amprince88.ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack

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Nov 25, 2025

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2025

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Employee Rating

Had to get a couple recalls looked at. They took care of them plus did a full car inspection and recommend some services. Great experience!!! Lynn (I believe was her name) so easy to wor More

by Chefin07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynne Thurmond

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Nov 23, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2025

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Employee Rating

I was happy with this dealership when I bought the car. Now I had to deal with the service department and I'm in love. Chad took amazing care of me. He called me every day to let me know what was going on, More

by Jenniferdmckeever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad

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Nov 17, 2025

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 12, 2025

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Process was quick and technician communicated very well. The pricecwas very comprible to other dealerships. More

by carsonoconnor
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

Group 1 Ford of South Austin responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2025

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Employee Rating

Jackie and her team do a great job. Always A+ on my service. Thanks for taking care of my car team More

by mrblix
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Group 1 Ford of South Austin responded

Thank you for the kind words! We are so happy to hear that you have consistently had a positive experience with our team. It is our pleasure to take care of your car and we look forward to many more A+ services in the future.

November 05, 2025

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Employee Rating

My instrument my amount was supposed to be only a thousand when I ended up paying close to $2,000. Plus there was a dent on my car that I'm pretty sure was not there before More

by beatricegarcia61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 07, 2025

Group 1 Ford of South Austin responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at 512-916-2608 so we can work toward a resolution. Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

November 05, 2025

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Employee Rating

I like how the personal help people and want said thank you for your help especially to deysy that she is always help my person thank you More

by Mymuchachos1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deisy

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Nov 06, 2025

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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