Greg Kimball | Page 10

I have a brand new 2025 F150. I received a recall notice for a software update. I was hoping it was for the 360 backup camera. The one that shows the view from above. Since receiv I received a recall notice for a software update. I was hoping it was for the 360 backup camera. The one that shows the view from above. Since receiving the truck last month, this feature has had a black dark side on the left. I waited an hour and a half. That’s OK, I was told there was a backup. But when I got in the truck, there was nothing fixed. This is a $70,000 vehicle. Disappointing from Ford. And disappointing that the dealership couldn’t fix the problem. More

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I have brought 3 different trucks over the last 12 years to this dealership and have never felt ripped off until now. I booked an oil change and tire rotation online like I always do. This time that same to this dealership and have never felt ripped off until now. I booked an oil change and tire rotation online like I always do. This time that same service was 3-4 times as much as I’ve ever paid previously. They also uncover ed $5k of repairs that were required. I was just there in July 2025 and everything checked out as no repairs needed. I only drove about 2k miles since July and I’m positive those repairs were needed back then when a lot of the repairs would have been covered under the mfg. warranty. The warranty expired in August. You’ve lost a long term customer. I will never be back. I’d give zero stars if possible. More

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Ray in the service department was outstanding. He kept me updated every step of the way and handled all communication with the warranty company to make sure my Ford Raptor’s transmission replaceme He kept me updated every step of the way and handled all communication with the warranty company to make sure my Ford Raptor’s transmission replacement was fully covered. The process was smooth, the communication was excellent, and the customer service was top-notch. Very satisfied and highly recommend their service team. More

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Absolutely one of the best dealerships! Great customer service, this dealership cares. John Jason customer care service, thanks Great customer service, this dealership cares. John Jason customer care service, thanks More

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Jackie Wiora from this dealership offers excellent service and great attention to the customer. Easy to communicate service and great attention to the customer. Easy to communicate More

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The team at Maxwell has never disappointed me. They are always there to take care of any issue and follow through every time. They are always there to take care of any issue and follow through every time. More

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Kenny G salesman, was very knowledgeable of vehicles and features. Provide excellent customer services experience. The test drive experience was enjoyable. The follow up after purchase has been done well. features. Provide excellent customer services experience. The test drive experience was enjoyable. The follow up after purchase has been done well. More

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The service was excellent and the service advisor was very helpful in determining the needs of my vehicle and explained everything to where I could understand it. very helpful in determining the needs of my vehicle and explained everything to where I could understand it. More

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All was great but the finance process was slow to start due to low staffing from what I was told due to low staffing from what I was told More

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They did great and they finished it in about an hour. I’m happy with the oil change work. Great work. I’m happy with the oil change work. Great work. More

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