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Gracie Casanova
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6 Reviews
Languages Spoken
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6 Reviews
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6 Reviews of Gracie Casanova
March 14, 2025
Neyma does not answer her phone . Communication issues. I called many times . When I went to pick up the car. It was not ready ! Communication issues. I called many times . When I went to pick up the car. It was not ready ! More
by amiyara
Verified CustomerOther Employees Tagged: Linda Gonzalez, Brandon Ortega, Christian Perez, Jorge Alpizar, Neyma Cuello, Stacy-Ann Bonner, Bernalson Douze, Caylie Salazar
March 12, 2025
Very friendly and professional always have been happy with the staff. The rates also very good. with the staff. The rates also very good. More
by TEHRANY1959
Other Employees Tagged: Linda Gonzalez, Christian Perez, Jorge Alpizar, Neyma Cuello, Stacy-Ann Bonner, Bernalson Douze, Caylie Salazar
March 08, 2025
Not pleased how Chrysler jeep handle my vehicle issues. My jeep had an issue shifting gear. Brought the vehicle to dealer as it was protected by manufacture warranty. The dealer poorly diagnosed the vehicl My jeep had an issue shifting gear. Brought the vehicle to dealer as it was protected by manufacture warranty. The dealer poorly diagnosed the vehicle and did minor valve body repair which didn't fix the problem. shifting gear ISSUE reapered, brought vehicle to the dealer FOR REPAIR and was told that I was responsible for the repair cost event though it was exact same issues they worked on when car was under warranty. NOT BUYING JEEP AGAIN. I FEEL I WAS TREATED UNFAIR AS THIS SEEMS TO BE A KNOWN ISSUES WITH THIS VEHICLE. ALSO DEALER HAS A POOR SERVICE. THEY DON'T SEND YOU ANY UPDATES TO KEEP YOU INFORM OF THE REPAIR PROGRESS. EVERYTIME I SHOWED UP AT SERVICE DESK TO CHECK ON MY VEHICLE ALL I GET FROM SERVICE REP IS LIE AFTER LIE. EXTREMELY POOR SERVICE! More
by Grey goose
Other Employees Tagged: Neyma Cuello, Stacy-Ann Bonner
March 06, 2025
Bad service department, Bad organization system, no loaner making the clients leve their cars park at the dealer for days without loaner and without any diagnostic loaner making the clients leve their cars park at the dealer for days without loaner and without any diagnostic More
by JAIMEFON
Other Employees Tagged: Stacy-Ann Bonner
March 05, 2025
My Oil Change was within the one hour. They told me it would take, and they were very professional and courteous. They told me it would take, and they were very professional and courteous. More
by krnlnnh
Other Employees Tagged: Stacy-Ann Bonner, Caylie Salazar
February 13, 2025
The service was great and very fast. I had great communication with my service adviser at all times. I had great communication with my service adviser at all times. More
by MILAIDYHERNANDEZ1
Other Employees Tagged: Christian Perez, Jorge Alpizar, Richard Hernandez
Dealership Inventory (354 Vehicles)
2025 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Rear-wheel Drive
