Gracie Casanova

The Service at Hollywood Chrysler and Jeep was great. Thank you Neyma and Gracie for everything.. Thank you Neyma and Gracie for everything.. More

by lilgray003 Verified Customer Verified Customer

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Amazing experience! Im very happy with the attention and the staff. I Highly recommend Hollywood Chrysler Jeep dealer! Im very happy with the attention and the staff. I Highly recommend Hollywood Chrysler Jeep dealer! More

by LEONARDOREGALADO12 Verified Customer Verified Customer

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Service was great. Thank you Gracie the Service Manager and Evan General Sales Manager. Thank you Hollywood Thank you Gracie the Service Manager and Evan General Sales Manager. Thank you Hollywood More

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Very good customer service, Thanks to Gracie we got a small commutation issue resolved and all is well. Looking forward to more excellent service at this dealership. EZ In and out with my oil change and small commutation issue resolved and all is well. Looking forward to more excellent service at this dealership. EZ In and out with my oil change and tire rotation. Well done by the Pit crew!! More

by excoastie1999 Verified Customer Verified Customer

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Christian Perez is a very well spoken, he’s understanding and professional. He is a great communicator. and professional. He is a great communicator. More

by JERRYESTEVEZ Verified Customer Verified Customer

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Neyma and Service Manager are the best in service department Thank you for everything.. I will be back soon department Thank you for everything.. I will be back soon More

by lilgray003 Verified Customer Verified Customer

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Neyma does not answer her phone . Communication issues. I called many times . When I went to pick up the car. It was not ready ! Communication issues. I called many times . When I went to pick up the car. It was not ready ! More

by amiyara Verified Customer Verified Customer

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Very friendly and professional always have been happy with the staff. The rates also very good. with the staff. The rates also very good. More

by TEHRANY1959 Verified Customer Verified Customer

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Not pleased how Chrysler jeep handle my vehicle issues. My jeep had an issue shifting gear. Brought the vehicle to dealer as it was protected by manufacture warranty. The dealer poorly diagnosed the vehicl My jeep had an issue shifting gear. Brought the vehicle to dealer as it was protected by manufacture warranty. The dealer poorly diagnosed the vehicle and did minor valve body repair which didn't fix the problem. shifting gear ISSUE reapered, brought vehicle to the dealer FOR REPAIR and was told that I was responsible for the repair cost event though it was exact same issues they worked on when car was under warranty. NOT BUYING JEEP AGAIN. I FEEL I WAS TREATED UNFAIR AS THIS SEEMS TO BE A KNOWN ISSUES WITH THIS VEHICLE. ALSO DEALER HAS A POOR SERVICE. THEY DON'T SEND YOU ANY UPDATES TO KEEP YOU INFORM OF THE REPAIR PROGRESS. EVERYTIME I SHOWED UP AT SERVICE DESK TO CHECK ON MY VEHICLE ALL I GET FROM SERVICE REP IS LIE AFTER LIE. EXTREMELY POOR SERVICE! More

by Grey goose Verified Customer Verified Customer

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Bad service department, Bad organization system, no loaner making the clients leve their cars park at the dealer for days without loaner and without any diagnostic loaner making the clients leve their cars park at the dealer for days without loaner and without any diagnostic More

by JAIMEFON Verified Customer Verified Customer

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